Role
Independently manage assigned creative projects from brief to final delivery, ensuring timelines, scope, budgets and quality standards are met.
Act as the main day-to-day contact for clients and internal stakeholders, maintaining clear communication on deliverables, timelines, feedback and approvals.
Develop clear creative briefs by translating client requirements into actionable direction for creative, strategy and production teams.
Manage project timelines, budgets, resource requirements and dependencies, keeping project information and reporting up to date.
Coordinate creative, strategy, copy and production teams to ensure smooth and timely delivery.
Manage client feedback, consolidate comments and provide clear direction to the creative team.
Identify project risks early, resolve day-to-day issues independently and escalate significant scope, timeline, budget or stakeholder risks when required.
Manage multiple small to medium-sized projects in parallel within a fast-paced, international environment.
Ensure project scope is clearly defined and raise potential out-of-scope requests before additional work begins.
Prepare and share regular project status updates with clients and internal stakeholders.
Ensure project documentation, financial tracking and project management tools are accurate and up to date.
Conduct final delivery checks to confirm that agreed requirements, formats and specifications have been met.
Work closely with senior project managers and creative leads on complex, high-value or multi-market projects.
All About You
Minimum 4 years of experience in project management, account management or creative services, ideally within an advertising, marketing or creative agency environment.
- Experience independently managing creative projects from brief to delivery.
- Comfortable acting as the main day-to-day contact for clients and internal stakeholders.
Strong understanding of creative workflows, including briefing, concept development, feedback, production and final delivery.
Experience managing project timelines, budgets, resources and competing priorities.
Able to translate client requirements and feedback into clear and actionable direction for creative teams.
Strong organizational, communication and stakeholder-management skills.
Able to identify risks, solve day-to-day project issues and escalate when appropriate.
Comfortable managing several projects simultaneously in a fast-paced environment.
Strong written and verbal communication skills in English.
Bachelor’s degree or equivalent professional experience.
Willingness to travel as required.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Abide by Mastercard’s security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
