Additional Information: This hotel is owned and operated by an independent franchisee, Parallel Hospitality. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel’s employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.
Are you passionate about hospitality, team management and guest satisfaction? Are you looking for an opportunity to join a dynamic hotel and contribute to delivering an excellent guest experience?
We are looking for an organised, proactive and service-oriented Accommodation Manager to oversee our accommodation operations and support our teams on a daily basis.
Key Responsibilities
Working closely with hotel management, you will be responsible for ensuring the smooth running of the accommodation department and maintaining high standards of service and guest satisfaction.
Your main duties will include
Team Management: Supervise, support and motivate the front office and housekeeping teams.
Daily Operations: Oversee day-to-day accommodation activities and ensure effective coordination between departments.
Guest Satisfaction: Ensure a high standard of service, respond to guest requests and handle complaints professionally.
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Quality Control: Monitor room cleanliness and the quality of public areas, ensuring compliance with hotel standards and procedures.
Reservations and Room Availability: Monitor arrivals, departures and room availability, anticipating potential overbooking situations.
Performance Monitoring: Contribute to operational performance tracking and cost optimisation.
Internal Communication: Ensure effective coordination between reception, housekeeping, maintenance and other hotel departments.
Qualifications
Previous successful experience in a similar role within the hospitality industry.
Strong organisational and team management skills.
Excellent customer service and communication skills.
The ability to manage priorities and deal effectively with unexpected situations.
A proactive, reliable and hands-on approach.
Excellent knowledge of Opera
A good command of English is mandatory
Join a dynamic and collaborative team. Work in an international environment. Enjoy career development opportunities within Marriott International. Receive ongoing training on Marriott brand standards. Benefit from the advantages and employee programs offered by Marriott International and Four Points by Sheraton.
This company is an equal opportunity employer.
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