Provide excellent customer service by addressing customer inquiries, concerns, and complaints in a timely and professional manner
Develop and maintatin strong relationships with clients, airlines, and customs authorities, and third-party vendors
Cost Management and optimization
Adhere to rates from Air procurment team on air carriers, and other service providers to achieve the best possible pricing
Review and approve freight invoices, ensuring charges align with agreed-upon rates and services rendered.
Compliance and Risk Management
Ensure compliance with international trade regulations, customs requirements, and corporate policies
Maintatin accurate records of all transactions, following company and regulatory guidelines for documentation retention
What We’re Looking For
Proficiency in airfreight mgmt. system and tools
Strong knowledge of international trade regulations, customs processes, and shipping documentation
Understanding of incoterms, tariff classifications, and HS CODES
Familiarity with handling DG and compliance requirements
Excellent verbal and written communication skills
Analytical and problem-Solving skills
CargoWise One skills preferred
Fluent English and German required
Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.
We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.
