Serve as a direct point of contact for internal teams and Purchasing stakeholders, providing prompt support and reporting system issues to appropriate internal teams or external vendors.
Assist line management with process improvement initiatives and execute ad-hoc operational tasks as needed.
About You
High School Diploma / GED (6+ months of frontline retail experience is highly valued to understand company culture).
1–2 years of administrative, clerical, or high-volume retail customer service experience.
Proficient in Google Workspace or related software, with preferred experience in Salesforce platforms.
Intermediate to advanced German language skills to operate systems, assist with translating documents, and liaise with International Headquarters.
Excellent time management, organizational, and project management skills, with the ability to prioritize conflicting workloads and execute tasks on tight deadlines.
Highly proactive and self-motivated, with the ability to take full ownership of assignments and maintain a high level of accuracy.
Excellent verbal, written, interpersonal, and customer service communication skills, with the professional demeanor needed to engage effectively with all levels of staff and senior leadership.
Physical Requirements
Most work is performed in a temperature-controlled office environment.
Must be able to sit for prolonged periods of time at a desk or computer terminal.
May use keyboards, telephone, and standard office equipment in the course of a normal workday.
Stooping, bending, twisting, and reaching may be required in the completion of job duties.
Must be able to lift up to 25 pounds at times.
Competencies
Personal Competencies: Continuously updates technical expertise, adapts fl exibly to changing departmental standards, and evaluates problem spaces from multiple viewpoints. Maintains quality results under high pressure, respects individual capacity boundaries, and proposes concrete solutions to improve day-to-day procedures.
Business Competencies: Prioritizes tasks effectively based on importance and urgency, manages company resources with care, and takes accountability for meeting strict deadlines while proactively fl ags risks to leaders. Understands cross-functional process connections and solves standard operational problems under time and budget boundaries.
Social Competencies: Communicates concepts clearly, provides prompt progress updates, and practices active listening to ensure stakeholder alignment. Builds trust-based relationships across departments, completes assignments collaboratively, addresses conflict early in an objective, solution-oriented manner, and advocates for viewpoints with balanced diplomacy.
Our Values
Ability to demonstrate, understand, and continuously apply our workplace values:
Performance: We thrive together to passionately pursue ambitious goals, constantly develop ourselves, and turn complex organizational challenges into opportunities.
Respect: We put people at the center of what we do by treating each other fairly, ensuring equal opportunities, and valuing diversity as a key cultural strength.
Trust: We believe in each other, communicate openly and honestly, remain completely reliable, and treat mistakes as valuable learning opportunities.
Grounded: We dream big while staying down to earth, remaining approachable, choosing simplicity over complexity, and focusing firmly on meaningful results.
Belonging: We are stronger together than we are alone, standing up for one another, leveraging our collective strengths, and focusing on sustainable, long-term relationships.
Scope
Number of team members directly supervised: None
Number of team members indirectly supervised: Dependent on project scale
Annual budget/expenditures: Purposefully utilizes immediate personal and office resources to meet department requirements. Completes routine tasks with careful consideration of defined timeframes and clear budgetary constraints.
What You’ll Receive
At Lidl, we know that in order for our people to do their best, they must be at their best. That’s why as a company, we offer one of the most generous benefits packages in the industry.
All our Lidl employees are eligible to receive the following benefits
Starting pay of $26.45 per hour (with potential to earn $28.85 per hour in the future)
10% employee-only discount on purchases made at Lidl stores
Medical & Prescription | Dental | Vision coverage
Paid Holiday & Paid Time Off (PTO) to use for sickness or vacation
Dedicated training plans to ensure you are set up for success
401K Plan (+ 5% company match)
Voluntary Term Life & AD&D Insurance
Total Well-Being Program
DailyPay, a voluntary benefit to offer employees access to their pay on their own schedule
Lidl US views our Corporate Social Responsibility (CSR) through a lens of actions that are Good for the Environment, Good for People, and Good for You.
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