Position Summary
To receive telephone calls from relocating customers and successfully position the call for a sale or to schedule a field appointment for an outside sales representative.
Duties & Responsibilities
Take qualified customers through critical selling path of gathering information, determining needs and scheduling installation appointment or scheduling an appointment for a field sales representative.
Must be a subject matter expert on relocation offers and promotions.
Ensure customer satisfaction by providing a high level of service to retain customer.
Work with other business units to resolve relocation issues, i.e. service, technical, credit/adjustments, etc).
Education/Certification
High school diploma.
Experience
Minimum 1 year sales experience.
Skills
Demonstrated sales ability, including closing skills.
Ability to probe, conduct needs analysis and make appropriate recommendations.
Strong communication skills.
Ability to perform multiple tasks in a high call volume environment.
Basic typing\PC experience required.
All your information will be kept confidential according to EEO guidelines.