This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
The base pay range for this role is estimated to be $X - $Y at the time of posting. Final compensation will be determined by various factors such as work location, education, experience, knowledge, and skills.
Tasks and Qualifications
What You’ll Do
Design and develop instructor-led technical training, including course structures, learning objectives, instructor and participant materials, hands-on activities, troubleshooting scenarios, and assessments.
Interpret complex technical information to create clear, practical learning experiences focused on job performance, not just knowledge transfer.
Reach out to trainers, engineers, technicians, technical writers, and other SMEs to understand Dematic technologies and capture practical expertise.
Investigate how technicians troubleshoot and maintain equipment and translate that experience into realistic learning activities.
Develop working knowledge of industrial automation technologies such as conveyors, sortation, controls, PLCs, drives, sensors, industrial networks, and automated storage systems.
Write and edit technical content in concise, accurate, learner-friendly language.
Seek out trainer and learner feedback to continuously improve curriculum.
Travel Requirement
Willingness and ability to travel up to 10% of the time.
What We’re Looking For
Curiosity: You don't have to know every technology or tool coming in, but you should genuinely want to understand how things work, why they fail, how people troubleshoot them, and how to make things better.
A strong learning designer: You understand adult learning, instructional design, hands-on practice, assessment, and performance-based learning. You care about whether someone can do something differently after training, not whether everything fits on a slide.
Empathy: You can see a problem from different perspectives and balance the needs of learners, trainers, SMEs, customers, and the business rather than assuming there is one "right" perspective.
A strong writer: You can turn complicated technical information, SME conversations, engineering documentation, and your own observations into clear instructional content.
Comfort with technology: Experience in industrial automation, controls, maintenance, engineering, or technical training is valuable, but technical curiosity, an interest in tinkering, and the ability to learn complex systems are more important than knowing every Dematic technology on day one.
What You Bring
Attention to detail: You notice when things don’t match and want to fix it.
Software Proficiency: Skilled utilizing Microsoft Office and Adobe software suites. Experience with Content Management Systems (CMSs) or Learning Management Systems (LMSs) preferred.
Learning Content Development: 3+ years of experience developing learning content. Knowledge of adult learning theory, with a focus on applying hands-on training modalities.
Writing and Editing: 3+ years demonstrated writing and editing experience, especially simplifying technical and/or complex concepts.
Public speaking: Comfort speaking in front of a group, using precise vocabulary to discuss technical content.
Automation Experience: Experience with industrial automation preferred.
Education: Typically, BS/BA in related discipline or advanced degree. A combined 3+ years of formal education and 2+ years of experience in technical subject matter. Advanced degree MAY be substituted for experience, where applicable.