The Facilities Manager will serve as a key point of contact for site leadership and business stakeholders, partnering closely with EHS, Security, Finance, Procurement, and other specialized functions to support business priorities and ensure compliance with internal policies and applicable requirements.
Key Responsibilities
Site Leadership & Stakeholder Management
Act as the Facilities point of contact for the site, building strong relationships with J&J leaders, business stakeholders, and partner functions.
Understand business needs and translate them into appropriate Facilities solutions and service priorities.
Communicate proactively regarding operational activities, service interruptions, projects, risks, and improvement initiatives.
Facilities Operations & Maintenance
Plan, coordinate, and oversee preventive, predictive, and corrective maintenance of buildings, equipment, and infrastructure.
Manage building systems within the scope of responsibility, including electrical systems, HVAC, plumbing and drainage systems, and fire protection systems, as applicable.
Monitor facility conditions and identify opportunities to improve reliability, performance, and operational efficiency.
General & Workplace Services
Coordinate services such as cleaning, pest control, cafeteria, parking, and other contracted services included within the Facilities scope.
Ensure appropriate service levels, operational coverage, and timely resolution of service issues.
Support workplace functionality and a positive employee and user experience.
Vendor & Contract Management
Manage and monitor external vendors and service providers to ensure contract requirements and operational expectations are met.
Track Service Level Agreements (SLAs), Key Performance Indicators (KPIs), deliverables, and improvement plans.
Partner with Procurement and other functions, as appropriate, to support vendor performance and service optimization.
Financial Management
Develop and monitor the Facilities operating budget (OPEX) and support capital investment proposals (CAPEX).
Analyze budget variances, validate services received, and manage expenditures within established authorization limits.
Identify opportunities to improve cost efficiency while maintaining operational and service standards.
Asset Management
Maintain accurate asset inventories, maintenance histories, technical documentation, and relevant records.
Support asset lifecycle planning and develop renewal or replacement plans based on condition, criticality, risk, and useful life.
Safety, Health & Environment
Partner with EHS and other responsible functions to support contractor safety controls, work permits, corrective actions, and applicable Facilities requirements.
Maintain appropriate documentation and evidence of compliance within the Facilities scope.
Promote a safe working environment for employees, contractors, and visitors.
Business Continuity & Risk Management
Identify and monitor risks associated with facilities, infrastructure, and critical services.
Participate in contingency planning, incident response, and service recovery activities in coordination with Security, EHS, business teams, and other relevant functions.
Support operational continuity and appropriate mitigation plans for facility-related risks.
Projects & Infrastructure
Coordinate facility improvements, renovations, relocations, infrastructure upgrades, and other site projects.
Monitor project scope, budget, schedule, quality, operational impact, and final documentation.
Coordinate internal stakeholders, contractors, and service providers throughout project execution.
Space Management & User Experience
Manage requirements related to space occupancy, functionality, and workplace services.
Follow up on Facilities requests and ensure effective communication regarding maintenance activities, interruptions, projects, and operational changes.
Identify opportunities to enhance workplace functionality and user experience.
Sustainability
Support and promote initiatives focused on energy efficiency, responsible water consumption, waste management, and environmental performance.
Partner with specialized functions to identify and implement sustainable Facilities practices.
Team Leadership
Lead and coordinate Facilities activities across internal teams, contractors, and service providers.
Assign responsibilities, establish priorities, and ensure appropriate operational coverage.
Promote team development, training, collaboration, accountability, and continuous improvement.
Documentation, Reporting & Compliance
Maintain up-to-date Facilities procedures, records, and supporting documentation.
Support internal and external audits within the scope of responsibility.
Prepare and present reports on operational performance, risks, budgets, service levels, and improvement actions.
Qualifications
Education
Bachelor’s degree in Industrial, Mechanical, Electrical, or Civil Engineering, Architecture, Business Administration, or a related discipline.
Equivalent relevant experience may be considered in accordance with applicable hiring policies.
Experience
As a guideline, approximately 5 years of experience in Facilities Management, maintenance, general services, infrastructure, or related operations.
Experience coordinating teams, contractors, vendors, and service providers.
Experience managing or supporting operational budgets, including OPEX and/or CAPEX.
Experience working with multiple stakeholders in a corporate, manufacturing, commercial, or operational environment is preferred.
Technical Knowledge
Facilities and infrastructure maintenance.
Preventive, predictive, and corrective maintenance practices.
Vendor and contract administration.
SLA and KPI management.
Asset management and lifecycle planning.
OPEX budgeting and CAPEX planning.
Facilities and infrastructure project coordination.
Operational risk and safety controls.
Business continuity and incident response.
Reporting, documentation, and audit support.
Languages
Spanish required.
Intermediate to advanced English, particularly when regional or global interaction is required.
Core Competencies
Leadership and coordination of multidisciplinary teams.
Strong planning, organization, and prioritization skills.
Service orientation and focus on employee and user experience.
Effective communication and stakeholder management.
Negotiation and vendor management skills.
Financial and business acumen.
Problem-solving and sound decision-making.
Ability to manage multiple priorities in a dynamic environment.
Collaboration and relationship-building skills.
Continuous improvement mindset.
Required Skills
Preferred Skills
Analytics Dashboards, Collaboration, Data-Driven Decision Making, Facility Management, Facility Management Software, Fact-Based Decision Making, Performance Measurement, Process Improvements, Resource Allocation, Risk Management, Security Program Development, Subject Matter Experts (SME) Collaboration, Technical Credibility, Vendor Management, Vendor Selection, Workplace Accessibility
