Support pricing and commercial strategy through technical value articulation (TCO, PUE, lifecycle cost)
Act as technical interface between customer engineering teams and JCI product/engineering organizations
Drive innovation adoption (e.g., high-density liquid cooling, advanced chillers, heat reuse)
Operating Rhythms
Joint engagement with GSAMs in strategic account planning, global customer governance, and executive technical discussions
Lead global customer advocacy forums to align technical roadmaps, performance expectations, and long-term partnership objectives
Program management cadence across large-scale deployments, ensuring alignment on scope, schedule, and delivery milestones
Technical design workshops with customers focused on future state architectures and AI workloads
Proposal development cycles with cross-functional engineering, product, commercial teams, and GSAM leadership
Quarterly solution and program reviews aligned to customer roadmap, capacity plans, and technology evolution
Ongoing engagement with product teams to influence roadmap based on customer requirements
Key Skills & Expertise
Data center cooling systems (chillers, CDU, CRAH/CRAC, liquid cooling)
Thermal system design and capacity planning
Energy efficiency optimization (PUE, WUE, sustainability targets)
Global customer advocacy and stakeholder management
Program and project management across complex, multi-region deployments
Hyperscale and colocation design standards
Technical sales and solution positioning in partnership with GSAM organizations
Cross-functional leadership across engineering, sales, and operations