2. Engineering Operations & Governance
Operating Mechanisms: Establish and refine the "Rhythm of Business" (RoB) for the engineering organization, including monthly operational reviews, quarterly planning (OKRs), and executive status reporting.
Resource & Capacity Modeling: Lead complex capacity planning exercises to ensure engineering talent is aligned with the highest-priority strategic initiatives.
Agile Maturity: Acting as a "Coach of Coaches," elevating the maturity of Agile practices across distributed teams. Standardize Scrum frameworks while allowing for team-level autonomy.
Ceremony Excellence: Supporting high-stakes ceremonies, including multi-team Big Room Planning, Scrum-of-Scrums, and AI-augmented Backlog Refinement sessions to identify cross-program dependencies.
Incident Governance: Partner with SRE and DevOps teams to define and enforce Incident Management protocols. Oversee the lifecycle of critical (P0/P1) incidents, ensuring rapid restoration of services.
Post-Mortem Culture: Enabling a "blame-free" post-mortem culture. Ensure that Root Cause Analysis (RCA) leads to actionable backlog items that prevent recurrence and improve system hardening.
3. Cross-Functional Technical Orchestration
Stakeholder Alignment: Act as the primary liaison between Engineering, Data Science, Product Management, and Business Operations. Translate complex technical trade-offs into clear business risks and opportunities for executive leadership.
Dependency Management: Proactively identify and resolve "hidden" bottlenecks across distributed teams. Manage complex interdependencies in multi-cloud and hybrid environments to ensure seamless integration.
Vendor & SaaS Integration: Orchestrating the technical integration of third-party SaaS platforms and managed services, ensuring they meet internal security, performance, and data governance standards.
3. Technical Strategy & Architecture Alignment
Systems Thinking: Partner with Architects to ensure program milestones align with technical standards. Provide "architectural judgment" to prevent technical debt and ensure scalability.
4. Risk Management & Predictive Planning
Advanced Risk Mitigation: Overseeing proactive risk management framework for zero non-compliance and/or overdues.
Required Qualifications
Education: Bachelor’s or Master’s degree in Computer Science, Engineering, Information Technology, or a related technical field.
Experience: 15–20 years of progressive experience in Technical Program Management, with at least 5 years in a Principal or Lead capacity within a large-scale Software Engineering organization.
Cross-Functional Leadership: Exceptional ability to influence without authority and build consensus across diverse technical and non-technical stakeholder groups.
Tooling: Expert-level proficiency with JIRA, Confluence, and advanced roadmap visualization tools. Familiarity with AI-assisted project management tools is a plus.
Soft Skills: Superior communication, negotiation, and conflict-resolution skills. Ability to maintain clarity and direction in highly ambiguous, fast-paced environments.
Location
On-site –Bengaluru, KA
Scheduled Weekly Hours
40
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!
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