The successful candidate will bring strong engineering credentials, broad facilities management experience, and a demonstrated ability to lead multidisciplinary teams and deliver technical and non-technical programs in complex, multi-country environments.
Reporting & Key Relationships
Direct Reporting: Global Engineering Lead
Primary Regional Matrix Reporting: Account Director
Regional Leadership: Regional Engineering Teams and Regional Projects Lead
Functional Alignment: Global Engineering Platform, Engineering Governance, Reliability Engineering, Critical Engineering, Sustainability and Projects functions
Key Stakeholders: Client and JLL account leadership, country facilities management teams, specialist service providers and relevant client stakeholders
Key Roles & Responsibilities
Engineering Leadership & Operational Excellence
Provide regional engineering leadership and technical oversight across the client's JAPAC portfolio, ensuring consistent, reliable and effective engineering service delivery.
Lead, support and develop regional engineering teams, ensuring appropriate staffing levels, technical competencies, performance management and succession planning.
Drive the implementation of global engineering standards, operational procedures, best practices and technical governance requirements across all locations.
Ensure the effective operation, maintenance and management of building services and critical infrastructure, including electrical, mechanical, HVAC, UPS, generators, HV/LV systems and associated infrastructure.
Drive engineering compliance and assurance programs, ensuring adherence to applicable statutory requirements, local regulations, codes of practice, contractual obligations and client/JLL safety and operational standards.
Ensure Planned Preventive Maintenance (PPM) compliance achieves the established target of 95% completion by month-end, alongside effective management of reactive maintenance activities within agreed service levels.
Act as the regional escalation point for engineering issues, providing technical direction, coordinating incident response and ensuring timely resolution of operational risks.
Oversee the performance and quality of specialist service providers, ensuring engineering works are completed safely, effectively and in accordance with required standards.
Ensure appropriate engineering procedures, operational contingency arrangements, emergency response plans and switching protocols are established, maintained and implemented by suitably qualified personnel.
Drive consistency of engineering service delivery across the account, identifying opportunities for standardisation, operational efficiency and continuous improvement.
Asset Management, Reliability & Engineering Governance
Lead regional engineering asset management initiatives, ensuring asset data, equipment records, maintenance strategies and associated documentation are accurate, complete and maintained within relevant systems.
Collaborate with site and regional teams to improve asset data integrity, equipment lifecycle visibility and the effective utilisation of Computerised Maintenance Management Systems (CMMS) and associated reporting platforms.
Drive asset reliability and lifecycle management strategies, including preventive and predictive maintenance, condition assessments, failure analysis and risk-based maintenance planning.
Develop and maintain a rolling five-year capital asset replacement (CAR) plan, informed by asset condition, performance, reliability, criticality and lifecycle data.
Identify, assess and manage engineering and infrastructure risks, ensuring appropriate mitigation plans, escalation and tracking through to resolution.
Provide engineering input into capital investment planning, technical specifications, project justifications, asset replacement strategies and long-term infrastructure improvements.
Support regional energy efficiency, sustainability and environmental performance initiatives in alignment with client objectives and global programs.
Regional Program & Project Delivery Oversight
Provide regional leadership and oversight of engineering-related programs and broader project delivery activities, ensuring alignment with account priorities, operational requirements and established governance frameworks.
Oversee the Regional Projects Lead in coordinating and delivering technical and non-technical projects across the portfolio, ensuring appropriate planning, execution, stakeholder engagement and performance management.
Support the development and review of project business cases, scopes of work, technical requirements, budgets, schedules and delivery strategies, ensuring appropriate operational and engineering input.
Ensure effective coordination between engineering, facilities management, project delivery teams and specialist service providers to minimise operational disruption and achieve intended project outcomes.
Monitor regional project delivery performance, including key milestones, financial commitments, quality, risks and escalations, working with the Projects vertical to maintain alignment with established project management standards and reporting requirements.
Ensure completed projects are appropriately commissioned, documented and transitioned into ongoing facilities operations, including asset data updates, maintenance requirements and operational handover.
Regional Stakeholder, Financial & People Management
Partner closely with the Account Director and regional account leadership to align engineering and program delivery priorities with client objectives and contractual expectations.
Maintain effective working relationships with global functional leaders, regional and country facilities teams, project stakeholders and service delivery partners.
Provide clear regional performance reporting, management insights and recommendations covering engineering compliance, asset reliability, operational risks, capital planning and program delivery.
Support regional budget planning, expenditure management, cost optimisation and financial forecasting across engineering operations and associated programs.
Identify and implement opportunities for cost avoidance, efficiency improvements and enhanced value through improved asset management, maintenance strategies and service delivery practices.
Lead regional team engagement, performance reviews, capability development and knowledge-sharing initiatives to foster a high-performing, collaborative engineering organisation.
Promote a strong culture of safety, accountability, technical excellence, continuous improvement and client service.
Required Qualifications, Skills & Experience
Engineering & Technical Qualifications
Recognised degree, diploma or equivalent professional qualification in Mechanical Engineering, Electrical Engineering, Building Services Engineering or a related engineering discipline.
Strong understanding of building services systems, engineering maintenance practices, critical infrastructure and facilities management operations.
Knowledge of applicable building regulations, statutory compliance obligations, health and safety standards and engineering best practices across multiple jurisdictions.
Relevant technical certifications, professional engineering accreditations or Authorised Person qualifications are advantageous.
Practical understanding of asset management principles, engineering reliability, lifecycle planning and maintenance management systems.
Leadership & Professional Experience
Significant experience in engineering leadership, technical services or facilities management within a complex, multi-site or regional operating environment.
Demonstrated experience managing and developing multidisciplinary teams, including geographically dispersed teams operating within matrix reporting structures.
Proven track record of managing engineering services within business-critical, high-profile or technically complex facilities, ideally encompassing both self-delivered and outsourced service models.
Experience delivering and overseeing technical and non-technical projects, including infrastructure upgrades, capital works, operational improvement initiatives and cross-functional business programs.
Strong understanding of project delivery principles, including scope definition, budgeting, scheduling, risk management, stakeholder coordination and operational handover.
Experience managing engineering asset registers, CMMS data, asset condition assessments, lifecycle replacement strategies and capital expenditure planning.
Demonstrated capability in financial management, operational budgeting, cost optimisation and commercial decision-making.
Experience working within integrated facilities management contracts, with a sound understanding of service performance, client expectations, KPIs and governance requirements.
Familiarity with energy management, sustainability practices and engineering innovations that contribute to improved operational and environmental performance.
Core Competencies
Strong engineering judgement with the ability to translate technical challenges into practical, commercially considered operational solutions.
Strategic and analytical thinking, combined with a hands-on understanding of engineering operations and service delivery.
Effective leadership and influencing skills, with the ability to drive outcomes across direct reporting teams and matrixed functional structures.
Excellent stakeholder management, communication and presentation skills, including the ability to engage confidently with senior account leadership and client representatives.
Strong organisational and prioritisation skills, with demonstrated experience managing multiple concurrent initiatives across different locations and business functions.
Ability to identify operational risks, resolve complex issues and drive continuous improvement in a structured and collaborative manner.
Proficiency in Microsoft Office applications, particularly Excel and PowerPoint, with a strong interest in engineering technologies, data analytics and digital facilities management tools.
Adaptable, commercially aware and service-oriented, with a commitment to operational excellence, technical integrity and client satisfaction.
Location
Remote –Singapore
Job Tags
If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!
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