What your day-to-day will look like
Lead and deliver successful ongoing quality, high-volume arts programming in the Bellevue location with regular evening hours and occasional work out of Seattle
Own responsibility for onsite visitor experience via positive and encouraging hospitality
Maintain a high level of customer satisfaction at scale through the holistic upkeep and supply management of the Expressions Lab and other Expressions spaces
Lead and support the team with online and in-person customer communications as well as administrative systems coordination
Oversee input and tracking of attendance metrics
Lead the development of educational outcome-driven curriculum for various programs and space engagements
Manage updates and ordering of printed materials
Maintain and optimize Standard Operating Procedures (SOPs) as needed to preserve standardized methodology to support global scaling
Oversee and participate in campus events, campus program collaborations, and other tasks and duties as assigned/required
Lead and develop the Expressions team to ensure consistent delivery of program excellence
Manage vendor relationships and community partnerships
Develop strategic plans for program growth and enhancement
Ensure budget compliance and effective resource allocation
Drive continuous improvement initiatives across all program activities
Required Qualifications
Five (5) or more years of art program management experience (preferably in community engagement, education implementation and/or hospitality)
Three (3) or more years of gallery, studio or facility operations management experience
Proven leadership and team management experience
Excellent communication skills (written and verbal)
Professional, friendly and welcoming attitude
Pro-active and hands-on approach with ability to support team members
Business acumen with understanding of corporate infrastructure and systems management
IT Skills including proficiency in Outlook, Excel, and Word
Ability to show initiative and drive
Strong organizational and project management skills
Budget management experience
Ability to work flexible hours including evenings as needed
Preferred Qualifications
Graphic design experience utilizing Adobe Suite
Knowledge of Facilities Management processes
Experience working in corporate environments
Background in arts education or community arts programming
Experience scaling programs across multiple locations
Knowledge of art supplies, materials, and equipment management
Experience developing and implementing SOPs
Certification in project management or related field
Experience with vendor management and contract negotiations
Background in customer experience design
Location: On-site
If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!
At JLL, we are collectively shaping a brighter way — for our clients, ourselves and our fellow employees. We choose to take the more inspiring, innovative, and optimistic path on our journey toward success. What sets JLL apart is our culture of collaboration, locally and across the globe, which allows us to create transformative solutions for the real estate industry. We support each other's wellbeing and champion inclusivity and belonging across teams.
JLL is an Equal Opportunity Employer committed to diversity and inclusion.
This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.
Expected compensation for this position
65,400.00 – 80,100.00 USD per year
Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.
Location
On-site –Bellevue, WA
Job Tags
Hiring
If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits include:
401(k) plan with matching company contributions
Comprehensive Medical, Dental & Vision Care
Paid parental leave at 100% of salary
Paid Time Off and Company Holidays
Early access to earned wages through Daily Pay
At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.
JLL Privacy Notice
Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.
For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.
For additional details please see our career site pages for each country.
For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.
Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.
Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.
Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.
Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.
California Residents only
If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view our Supplemental Privacy Statement which describes your rights and disclosures about your personal information. If you are viewing this on a mobile device you may want to view the CCPA version on a larger device.
Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Accepting applications on an ongoing basis until candidate identified.
