What your day-to-day will look like
Serve as the primary client contact for all soft services operations across industrial, Class A office, and airport facilities, building trusted relationships through proactive communication and exceptional service delivery
Oversee all soft services contracts including janitorial, pest control, waste management, and landscaping, conducting regular vendor performance reviews and quality audits to ensure contract compliance
Maintain rigorous documentation standards in accordance with government account requirements, including detailed record-keeping of service activities, vendor performance, and budget tracking
Drive the rebidding process for expiring contracts, evaluate proposals, negotiate terms, and onboard new service providers while meeting government procurement standards
Manage projects from small improvements to large-scale initiatives, collaborating cross-functionally with internal teams to align timelines, budgets, and client expectations
Respond to 24/7 on-call snow and ice emergencies at critical facilities, which may require immediate onsite presence to coordinate response efforts
Travel daily between multiple sites in your personal vehicle to conduct inspections and maintain strong relationships with facility teams, clients, and vendors
Required Qualifications
3+ years of experience in facilities management or soft services management with vendor and contract oversight responsibilities
Experience managing services at Class A office buildings, industrial facilities, or airport properties
REAL ID compliant identification required for site access
Valid driver's license and reliable personal vehicle for travel between multiple sites in the Portland and Vancouver metro area
Availability for 24/7 on-call snow and ice response, including ability to respond onsite during weather emergencies
Proficiency with Microsoft Office Suite and facility management software or CMMS platforms
Preferred Qualifications
Bachelor's degree in Facilities Management, Business Administration, or a related field
Experience with government contracts requiring strict compliance, documentation standards, and regulatory adherence
Background in contract negotiation, RFP processes, and vendor onboarding within a commercial real estate, corporate, or government contracting environment
Experience using Corrigo or similar CMMS platforms for work order management and service tracking
Familiarity with budgeting, forecasting, and financial reporting for facility services
Knowledge of OSHA safety standards and environmental compliance related to building services
Certification such as FMA (Facilities Management Administrator) or CFM (Certified Facility Manager)
Location: Vancouver, WA + Travel (Weekly travel to Portland, OR and monthly travel to surrounding areas)
This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.
Expected compensation for this position
72,000.00 – 90,000.00 USD per year
Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.
Location
On-site –Portland, OR, Vancouver, WA
Job Tags
Public Institutions
If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits include:
401(k) plan with matching company contributions
Comprehensive Medical, Dental & Vision Care
Paid parental leave at 100% of salary
Paid Time Off and Company Holidays
Early access to earned wages through Daily Pay
At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.
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For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.
Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.
Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.
Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.
Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.
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Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Accepting applications on an ongoing basis until candidate identified.
