What your day-to-day will look like
Greet and assist employees, visitors, and guests with a warm, friendly demeanor, using the visitor management system to ensure smooth check-in and check-out processes
Maintain Front of House areas, lobby programs (lost & found, badging), and workplace tickets, triaging and resolving requests promptly
Manage shipping, receiving, and security/access card administration while staying alert to unusual activity and escalating as needed
Support vendor coordination and liaise with building management on facilities issues such as elevators, lighting, and key replacements
Assist the Events team with planning and delivering internal celebrations, socials, lunches, and team-building activities across the campus
Communicate frequently and confidently with Atlassian and JLL teams at all levels, including maintaining blogs, playbooks, and newsletters
Support site budget processes by managing receipts, invoices, and expense reports, and identifying cost-saving opportunities
Required Qualifications
HS diploma or GED
5+ years of experience in a customer service-oriented role within a corporate environment
Exceptional written and verbal communication and interpersonal skills
Highly organized, detail-oriented, and able to work effectively both independently and within a team
Sound computer skills (GSuite, Canva) with a willingness to learn new software and tools
Ability to multitask in a fast-paced environment while maintaining a positive, proactive approach
Strong customer service orientation with the ability to build rapport and cooperative relationships
Flexible, helpful, and professional, with a commitment to maintaining a safe and healthy workplace
Preferred Qualifications
Background in hospitality, hotel, or guest-facing service roles
Experience working in a tech company or fast-paced corporate environment
Experience with ticket management systems and security systems
Familiarity with workplace experience or front-of-house operations in a corporate setting
Comfort communicating with senior leadership and executive stakeholders
Prior exposure to event planning or coordination in an office environment
Experience supporting basic finance or budget tracking processes
This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.
Expected compensation for this position
95,000.00 – 105,000.00 USD per year
Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.
Location
On-site –San Francisco, CA
Job Tags
Facility Operations
If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits include:
401(k) plan with matching company contributions
Comprehensive Medical, Dental & Vision Care
Paid parental leave at 100% of salary
Paid Time Off and Company Holidays
Early access to earned wages through Daily Pay
At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.
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For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.
Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.
Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.
Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.
Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.
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Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Accepting applications on an ongoing basis until candidate identified.
