[Facilities Operations]
Assist in the implementation a comprehensive energy management program for your site(s)
Assist and monitor building procedures and performance measures to ensure simplification and accuracy of work methods and reliability of systems.
Monitor the Preventive and Planned Maintenance programme to minimise maintenance, repair and replacement costs together with minimising the risk of plant failure. Liase with the Nerve Centre on any outstanding Work Orders.
Ensure that the team liaises closely with the Regional Operations procedures to ensure service standards are maintained
Recommend continuous quality improvement practices across your site, ensuring initiatives are shared across all sites
Ensure consistency of regional policies & procedures with constant updating of Delphi+. As required
Implement, comply with and audit all internal management systems, for quality assurance
Assist the Management Team with the coordination of Churn and other relocations activities
[Risk Management]
Assist in the implementation and management of a property risk management program which identifies major property risks including occupational health and safety, fire safety and essential services and environmental.
Ensure critical operations and sites are identified across the region.
Assist in the implementation and monitoring of guidelines and strategies to protect health and safety of staff and others, protect Client Microsystems and JLL reputation.
Support the implementation and monitoring of disaster recovery and business continuity plans
Follow established escalation procedures and incident reporting procedures
[Profitability/ Savings Initiatives]
Assist the Senior Jones Lang LaSalle Account Leadership team with generating operational savings and creating initiatives to improve processes and practices
[Customer Service / Client Relationships]
Provide superior customer service
Ensure feedback from client sessions is recorded and actioned to the satisfaction of the end user.
Pro-actively manage CLIENT expectations ensuring that the service levels are maintained .
[Reporting]
Assist in the budgeting process as required
Provide input as required into the Monthly Report to CLIENT
Active involvement in the monitoring and achieving the required Key Performance Indicators
[Leadership / Staff Management]
Actively support an environment that supports teamwork, co-operation & performance excellence within the Real Estate team
Obey the temporary working arrangement from the leadership.
Job Requirements
A university degree or professional qualification in engineering/facilities management;
Over 7 years practical experience in facilities operations;
Interpersonal skills with a strong client focus.
Technical comprehension and experience with performance based service contracts and vendor management both soft and technical
Knowledge of local occupational safety requirements
Ability to work within a budget
Demonstrated initiative
Strong written and oral communication skills.
Ability to solve problems
Location
On-site –Seoul, Korea, Republic of
Job Tags
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