Contracts Management
Plan and manage all contracts to ensure that they are professionally delivered at the right costs
Ensure expiry of contracts are well-monitored and re-procurement is initiated if needed
Ensure contracts are continually assessed to deliver best value to the client
Finance Management
Actively work to ensure that the site’s financial operations are meeting or exceeding targets and control requirements including the Jones Lang LaSalle Code of Ethics
Ensure financial processes are followed at all times
Health & Safety Management
Ensure the provision of a safe working environment
Ensure compliance with statutory regulations on fire, health and safety standards
Site Operations Management
Recommend continuous quality improvement practices and implement Industry Best Practice operations
Implement building procedures and performance measures and ensure they are maintained at all times
Ensure all Critical Environment (CEM) requirements are met
Review existing operations regularly to reduce costs and improve operational standards
24/7 emergency call support and site attendance is required
Risk Management
Ensure a property risk management program including audits is implemented and maintained
Ensure disaster recovering and business continuity plans are implemented and maintained
Ensure escalation procedures and incident reporting procedures are implemented and in place
Assist in the development of guidelines and strategies to ensure compliance with Jones Lang LaSalle’s business conduct
Achieve Key Performance Indicators and Service Level Agreement targets
CANDIDATE SPECIFICATION: KEY SELECTION CRITERIA
Ideal Experience
Tertiary qualification in facilities management, building, business or other related field &/or 3-5 years experience in facilities, property management, hospitality or related field
Has experience working in Financial Services/Banking environment
Excellent people skills and ability to interact with a wide range of client staff and demands
Knowledge of Occupational Safety requirements
Strong PC literacy and proven ability to manage daily activities using various systems.
Demonstrated experience with continuous improvement initiatives highly desirable
Knowledge of vendor management for specialized services
Knowledge of critical facilities and a understanding of basic technical aspects of property (Computer Room Air-conditioning, Chiller system, Fire Protection system, Mechanical & Electrical system, BMS system)
Proven capacity to understand and interpret commercial contracts
Budget management and financial analysis skills
Critical Competencies for Success
Acts as leadership role model for Jones Lang LaSalle by behaving consistently with cultural requirements
Set stretch targets for self to achieve maximum team performance
Sets stretch targets for team to achieve maximum team performance
Able to make difficult decisions and resolve problems or improve operations.
Actively searches out opportunities to achieve best results
Promotes open, constructive and collaborative relations with superiors, subordinates, peers and clients.
Gains respect of Jones Lang LaSalle people, clients, and where appropriate, with the broader business community.
Listens effectively and communicates through actions and example. Has strong written and oral communication skills
Other Personal Characteristics
Strong communicator – Good presentation skills and possesses strong verbal & written communication skills (English, Cantonese and ideally Mandarin), also an active listener
Passion for quality – has an eye for detail to make sure the best delivery of services
Self-motivated; confident & energetic
Ability to effectively deal with stressful situations
Flexible – able to adapt to rapidly changing situations
Strongly goal-oriented – able to focus on meeting all performance targets
Is a team player – able to cooperate and work well with others to meet targets
Proven ability to initiate and follow through with improvement initiatives
Exhibits honesty & trustworthiness
Open to new ideas & willing to challenge status quo
KEY STAKEHOLDERS
INDIRECT SUPPORT
REPORTING TO
Senior Facilities Manager
Location
On-site –Macao, SAR, China
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!
At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.
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