An overview of the role
Sales and Business Development
Find, qualify, and convert leads who are looking for office space and desks
Organise and host tours for leads
Organise business development opportunities including, but not limited to, marketing, online media, events, partnerships and more
Manage the sales process to ensure occupancy and revenue targets are achieved
Represent the brand at external and internal events
Program Development and Management
Develop and manage a program of relevant and engaging content-based events
Establish customer expectations and needs for program content
Design event formats and series to ensure variety
Oversee events promotion
Source speakers and participants
Align program contents with the objectives of the space
Operations
Act as the principal point of contact to represent the business to the client and the community
Assume principle responsibility for business financial performance, accounting and reporting
Consistently demonstrate excellent customer service
Achieve annual business objectives and other key performance indicators, including customer satisfaction and community curation targets
Contribute to the ongoing development of systems and processes
Oversee and contribute to the development of community curation targets
Manage all on-site operations through building management and local vendors
Maintain relationships with third-party suppliers, local businesses and look for opportunity to grow local knowledge of unique space within building
Team Management
Hire and train on-site team to assist customers with day to day needs and business support
Take responsibility for leading, motivating, developing, and managing the team
Conduct team member annual performance reviews to ensure the team is provided with and assed against clear objectives
Sounds like you? This is what we are looking for
Required qualifications
Experience in a direct sales environment, ideally within office leasing or flexible/co-working space
Proven team leadership and management experience
Strong written and verbal communication skills
Strong analytical and reporting skills
Ability to build rapport quickly with clients, colleagues, and customers
Versatility and the ability to manage a large range of work streams simultaneously
Demonstrated commitment to customer service excellence
Ability to act independently with an agile and flexible approach
Strong digital, social, and technology understanding
Preferred qualifications
Experience in the management and operation of a flexible space, co-working, or serviced office business
Understanding of feedback cycles and the ability to motivate yourself and colleagues to excel
Eagerness and ambition to help drive the brand to more buildings and locations
A genuine willingness to learn and grow within the role, embracing more innovative ways of working as you advance your career
Benefits
Great employee discounts off fitness, wellbeing & other renowned brands
18 weeks paid maternity leave
Private Health Insurance Discounts
Active Social Club
Employee assistant program
Novated Lease for EV cars
Paid time off for volunteer work
Career Opportunities with Australia's #1 Commercial Real Estate firm
Premium offices
What you can expect from us
You’ll join an entrepreneurial, inclusive culture. One where the best inspire the best. Where like-minded people work naturally together to achieve great things. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you.
As an organisation, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity regardless of race, gender, age, sexual orientation or disability, and that is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.
Interested candidates, please apply following the link below quoting job reference number REQ548409
Location
On-site –Melbourne, VIC
Job Tags
If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!
At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.
JLL Privacy Notice
Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.
For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.
For additional details please see our career site pages for each country.
Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.
