Coordinate onboarding and tech training for new team members.
Support IS/Pubs on innovative ways of working through Claude and technology.
Coordinate the hotel AM reporting tool roll-out.
Track adoption via Tech Scorecard and CF reports.
Liaise regularly internal experts on CM tech/data initiatives.
Own Horizon, SharePoint and CF admin functions.
2. Finance & Forecasting
Keep Pubs, IS and AM revenue forecasts current via CF.
Support budget and quarterly reforecasting.
Liaise with Finance on queries and revenue.
Assist with CF/PS invoicing, contracts/projects, revenue recognition.
Assist with team and personal expenses
3. Stakeholder Communication
Prepare slides/agendas for meetings and business updates.
Prepare case studies of completed assignments.
Support client survey action plans.
4. Sales Transaction & Marketing Support (Hotels & Pubs Mid Markets)
Sales analysis reports; SAA due diligence and AML lodgement.
REDs set-ups/releases; VCC number set-ups.
Settlement prep and invoicing for smaller sales.
ILGA/council form preparation and follow-up (Pubs).
Support industry events and ad-hoc property marketing.
5. Admin & Team Support
Review team T&E before submission; book travel/events.
Manage real estate licensing and CPD.
Provide team assistant functions for AM (invoicing, expenses, travel, meetings).
Skills, Experience & Qualifications
Essential
2–3+ years in commercial real estate or professional services operations/support.
Working knowledge of CRM/forecasting systems (Capforce or equivalent).
Strong Excel/PowerPoint skills; experience preparing leadership-facing materials.
Experience with forecasting, budgeting or invoicing, and liaising with Finance.
Ability to juggle multiple workstreams to deadline.
Strong written/verbal communication and attention to detail.
Desirable
Experience in hotels, pubs or real estate capital markets.
Exposure to AI/technology adoption initiatives.
Familiarity with AML/due diligence or regulatory forms (ILGA, council).
Tertiary qualification in business, finance or property.
What JLL Offers
The opportunity to work on Australia's most significant retail capital markets transactions alongside a market-leading agency team.
A collaborative, high-performance culture with genuine scope for career progression.
Access to JLL's global platform, international capital networks and industry-leading research capabilities.
Competitive remuneration commensurate with experience, including performance-based incentives.
Ongoing professional development and access to JLL's broader Capital Markets community across Asia Pacific and globally.
Location
On-site –Sydney, NSW
Job Tags
Key Metrics
If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!
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