At Jabil (NYSE: JBL), we are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, supply chain, and manufacturing solutions. With 60 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe.
崗位職責：
1. 負責客戶投訴及品質異常問題處理，組織調查並推動問題關閉。
2. 主導失效分析（FA）及根因分析（RCA），制定並跟蹤改善措施實施。
3. 編制和回復8D報告，與客戶保持良好的品質溝通。
4. 跟蹤客戶品質指標（PPM、客訴、退貨等），推動品質持續改善。
5. 協調研發、工程、生產等部門解決品質問題，提升客戶滿意度。
任職要求：
1. 大學以上學歷, 具備英文溝通能力。
2. 一年以上 專案管理或製程改善 相關經驗。有客诉的处理经验，
3. 熟悉QC的手法及工具如8D等
4. 有導入新流程，系統改善，效率提升的實績者佳。
BE AWARE OF FRAUD: When applying for a job at Jabil you will be contacted via correspondence through our official job portal with a jabil.com e-mail address; direct phone call from a member of the Jabil team; or direct e-mail with a jabil.com e-mail address. Jabil does not request payments for interviews or at any other point during the hiring process. Jabil will not ask for your personal identifying information such as a social security number, birth certificate, financial institution, driver’s license number or passport information over the phone or via e-mail. If you believe you are a victim of identity theft, contact your local police department. Any scam job listings should be reported to whatever website it was posted in.
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Jabil, including its subsidiaries, is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, or any other characteristic protected by law.
Accessibility Accommodation
If you are a qualified individual with a disability, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access Jabil.com/Careers site as a result of your disability. You can request a reasonable accommodation by sending an e-mail to Always_Accessible@Jabil.com with the nature of your request and contact information. Please do not direct any other general employment related questions to this e-mail. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to.
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