The Pennsylvania Turnpike Commission is seeking a Program Management Subject Matter Expert to lead artificial intelligence strategy and implementation across the organization. This is a full-time remote position based in the United States, available for a 12-month engagement.
Responsibilities
Provide program-level leadership for incorporating artificial intelligence applications and solutions into organizational areas of business and IT operations.
Assist in the development and implementation of an AI roadmap, strategic AI initiatives, and general AI program management.
Provide AI strategic management for the implementation of selected AI solutions within business and IT organizations.
Assist in defining the long-term AI operating model, including organizational roles, responsibilities, governance structures, and processes necessary to sustain AI capabilities.
Facilitate collaboration between business units and Information Technology to ensure successful implementation of AI initiatives.
Provide strategic guidance regarding AI technology platforms, vendor evaluations, procurement activities, and implementation approaches, working in collaboration with the Technology Innovation Management team.
Recommend workforce development strategies, training plans, and operating models to support long-term AI capabilities.
Provide management oversight for a portfolio of projects, ensuring alignment with long-term strategic objectives.
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Develop an AI program strategy focused on aligning programs with organizational goals and perform gap analysis to identify areas for improvement.
Provide high-level project oversight to ensure projects contribute to broader objectives and facilitate communication between executives, teams, and partners.
Assist in identifying and resolving current process bottlenecks and optimizing resource utilization.
Work independently to accomplish assigned tasks and duties.
Carry out all work in adherence to organizational standards, policies, and procedures.
Utilize various software and technology tools to perform job duties.
Perform additional tasks and duties as assigned.
Qualifications
Required
10+ years of hands-on experience in information technology, project management, and contract negotiations.
10+ years of experience providing consulting and oversight for business-process change management dealing with integration of new technologies into the business environment.
Proven track record using ITIL4, the Prosci ADKAR model, or Agile Change Management Methodology for change management implementation during prior engagements.
3+ years of experience in the integration of AI solutions in business and IT environments.
Proficiency in the Microsoft Office 365 suite of business software, including Teams, Word, Excel, PowerPoint, and SharePoint.
Bachelor's degree in business management, information systems, or related field.
Preferred
Project Management Professional certification.
Six Sigma certification.
ITIL4 certification.
Cybersecurity certification.