About the job
As a Customer Support Executive at Webpulse Solution Private Limited, you'll help clients get clear, timely assistance and ensure their questions are followed through to resolution. Strong spoken English will help you communicate with confidence and care across customer interactions.
Key Responsibilities
1. Respond to client's enquiries by phone and other assigned channels, listening carefully and clarifying what support is needed.
2. Explain relevant information in clear, courteous English and adapt your communication to each customer.
3. Record enquiries, actions taken, and agreed next steps accurately in the appropriate systems.
4. Resolve routine issues using available guidance, and refer more complex matters to the relevant team.
5. Follow up on open enquiries to share updates and confirm that agreed actions have been completed.
6. Maintain a professional tone when handling complaints, acknowledge customer concerns, and work toward a practical resolution.
7. Share recurring questions or feedback with your team to help improve the clarity and consistency of customer support.
Who can apply
Only those candidates can apply who
have minimum 1 years of experience
are from Delhi only
Salary
₹ 2,64,000 - 3,72,000 /year
Experience
1 year(s)
Deadline
2026-11-25 23:59:59
Other perks
Informal dress code
Skills required
English Proficiency (Spoken)
About Company
Webpulse Solution Private Limited is an awarded best web designing, digital marketing & branding company in India. Headquartered in New Delhi with branch offices in the UK & Australia, the company is serving 5000+ clients from all over the world. Major services offered by the company are corporate web designing, e-commerce website designing and development, CRM development, digital marketing, SEO services, B2B & B2C portal development, social media optimization & marketing, logo & brochure designing & branding services.
