About the job
Key responsibilities:
1. Handle customer calls, queries, complaints, and feedback.
2. Follow up with customers to ensure satisfactory resolution.
3. Maintain records of customer interactions and feedback.
4. Escalate unresolved issues to management.
5. Ensure effective communication and customer satisfaction.
Who can apply
Only those candidates can apply who
have minimum 1 years of experience
are from Surat only
Salary
₹ 2,00,000 - 2,53,000 /year
Experience
1 year(s)
Deadline
2026-11-27 23:59:59
Other perks
Informal dress code, 5 days a week
Skills required
MS-Excel, English Proficiency (Spoken), Hindi Proficiency (Spoken) and Gujarati Proficiency (Spoken)
Other Requirements
1. 1–2 years of experience in telecalling or customer support.
2. Basic computer knowledge and proficiency in MS Excel or Google Sheets.
3. Good verbal communication skills in Gujarati, Hindi, and English.
About Company
Bitrix Infotech is a leading software development company with over 10 years of market presence, specializing in custom IT solutions across diverse domains. We are consistently seeking skilled and passionate talent in the IT field to join our growing team.