This position requires a highly organized, execution-driven leader who combines strong project management discipline with exceptional service mindset, financial stewardship, and operational judgment. The successful candidate thrives in fast-paced, growth environments, anticipates risk, drives continuous improvement, and communicates clearly with executives, internal stakeholders, and external partners.
This role has direct supervisory responsibility for our receptionist and administrative team, which currently includes 3 staff members.
Core Responsibilities
Facilities Operations & Workplace Management
Own daily operations, maintenance, and planning for all regional office facilities, utilities, and equipment
Lead office upgrades, repairs, preventive maintenance programs, space optimization initiatives, and closures
Direct workstation assignments, space planning, and office configurations to support evolving business needs
Oversee janitorial services and ensure consistent cleanliness, safety, and workplace standards
Manage storage, inventory, and supply distribution processes
Supervise and develop administrative support staff
Technology & Infrastructure Coordination
Coordinate audiovisual systems, office technology upgrades, and infrastructure implementations in partnership with IT vendors and internal teams
Manage IT ticket escalations, system access provisioning, and security protocols
Oversee phone systems and upgrades
Maintain accurate asset tracking for all staff equipment
Lead technology-related change management, user communication, and adoption
Real Estate & Lease Administration
Manage lease agreements, renewals, amendments, and landlord relationships
Support site selection, space analysis, and real estate strategy initiatives
Manage equipment lease portfolios and related vendor contracts
Vendor & Contract Management
Source, negotiate, and manage vendor relationships and service agreements
Ensure vendor performance, compliance, credentialing, and access requirements
Review and approve vendor invoices in alignment with budget controls and policies
Capital Expenditures & Financial Management
Develop and manage annual CAPEX budgets and multi-year capital expenditure plans
Track project spend, forecast variances, and deliver financial reporting
Ensure projects meet quality, timeline, and cost expectations
Renovations, Relocations & Expansion Projects
Lead end-to-end project management for office renovations, relocations, expansions, and buildouts
Manage contractor selection, bid evaluation, negotiations, and contract administration
Coordinate architecture, furniture planning, IT infrastructure, and move logistics
Lead stakeholder communications, employee readiness, and transition planning
Mergers & Acquisitions Integration
Provide facilities and infrastructure integration support and leadership for newly acquired offices
Manage lease transitions, operational alignment, and workspace optimization
Ensure seamless continuity of operations during times of transition and growth
Travel
Frequent regional travel across Michigan and Indiana
Required Qualifications
Proven project management expertise with strong execution discipline and customer service orientation
Exceptional organizational skills with the ability to manage multiple concurrent initiatives
Strong leadership presence with sound judgment and problem-solving capability
Ability to operate independently, set priorities, and drive results with minimal supervision
Demonstrated experience working in fast-growth, high-change environments
Excellent written and verbal communication skills with executive-level professionalism
Strong change management, stakeholder communication, and operational planning skills
High standards of integrity, accountability, and follow-through
Willingness and ability to travel regionally
Preferred Qualifications
3-5+ years of progressive experience in Facilities Management, Real Estate Operations, Project Management, Workplace Operations, or related field
Bachelor's degree in Business Administration, Project Management, Facilities Management, or equivalent professional experience
Experience managing multi-site portfolios and capital expenditure projects preferred
What we offer you
We invest in your growth. HUB offers structured training, licensing support, and ongoing development opportunities designed to accelerate your career. Benefits and programs vary based on employment status, role, location, and applicable eligibility requirements.
Competitive pay with comprehensive health benefits, retirement savings matching, and company-paid life and disability plans
Generous paid time off, paid parental leave and a wellbeing program designed to support real work/life balance
A collaborative, high-performing culture with meaningful engagement, community impact through HUB Gives and genuine room to grow your career
The HUB difference
HUB International is one of North America’s largest insurance brokers, delivering risk management, insurance, employee benefits, retirement and wealth management solutions to businesses and individuals across the United States and Canada — through locally led teams backed by national expertise, giving you the agility of a local partner and the reach of a global organization.
Equal Employment Opportunity: HUB International Limited is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
Reasonable Accommodations: HUB International Limited is committed to providing reasonable accommodations to qualified individuals with disabilities throughout the application and hiring process. If you need a reasonable accommodation to access our career site, complete an application, or participate in any part of the hiring process, please contact the Recruiting Team at HUBRecruiting@HUBInternational.com. This contact information is for accommodation requests only and should not be used to inquire about the status of an application.
E-Verify: HUB International Limited participates in E-Verify. Please refer to Our Recruiting Process | Applicant Notices: E-Verify Program for additional information.
