Conversion Analyst
This position is responsible for the implementation and conversion process for new Insperity 401(k) Plan clients with existing simple/moderately complex retirement plans in accordance with the established processes/procedures. Works with Sales Operations and Sales on existing clients that go through the Sales Code Change process.
Responsibilities
Establishes plans in DefCon and all systems for new Insperity 401(k) Plan clients with existing plan assets converting from outside vendors.
Manages the conversion process for simple, noncomplex plans from routine vendors such as ADP TotalSource, Paychex, etc. in accordance with the established processes/procedures, and the Department's business objectives and standards.
Establishes timelines for setup and conversion, conducts client implementation calls, sets expectations for deliverables, and notifies relevant internal units and clients once conversion is complete.
Escalates all data issues and concerns to applicable personnel.
Researches discrepancies regarding conversion data, presents appropriate action plan to manager, and executes based on manager’s approval.
Serves as a liaison for clients in addressing discrepancies with prior service providers.
Loads financial data in OMNI, edits/posts financial transactions, and reviews output of conversion data on simple, noncomplex plans to ensure that participant records are transferred accurately (100%) and timely (meeting final blackout dates 100%).
Assists with loading participant indicative data for conversion processing, and reviews OMNI output reports to ensure that data was uploaded accurately for larger retirement plans as needed.
Contacts clients to gather change information for existing Insperity clients that participate in the Insperity 401(k) Plan, presents appropriate action plan to the manager for approval, and collects the necessary documents to execute all of the system changes for clients to maintain their existing Insperity 401(k) Plan.
Assists Implementation Team with startup 401(k) plans as needed.
Trains entry-level personnel on plan setup related activities.
Manages other projects as assigned by Department management
Qualifications
Bachelor’s Degree or equivalent experience is required.
Four or more years experience in the retirement services field is required.
One year of experience specifically related to conversion activity is preferred.
Travel: Up to 5%
At Insperity, we celebrate the diversity of our employees and our leadership. Insperity is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.