About the team
Card fraud is an ever-present threat in today’s world. The selected candidate will be working with our business partners and Onboarding Implementation-Conversion Analysts from the Card Fraud team to implement Card Suite.
Your key responsibilities
Thorough data analysis, requirements gathering, product mapping, assessing client requirements, and discussing any software customization requirements with Product/Development team
Configuring Card Suite application to the client’s specifications
Working with external developers and the client to successfully onboard clients
Coordinating and conducting readiness reviews to ensure conversion is proceeding correctly
Product and application training for the contracted products during onboarding
Leading multiple onboarding projects, with differing delivery dates, at the same time
Creating and updating process guidelines, FAQ’s, training materials as needed
What you bring
Required qualifications
Strong analytical, problem-solving, team, conflict management and time management skills
Ability to utilize judgment in decision making process and decisions related to job tasks and meet tight deadlines
Excellent skills in communicating ideas both verbally and in written form in a clear, concise and professional manner including presentations
Ability to communicate effectively with all levels of management in an organized, professional manner
Knowledge of financial services industry and specifically knowledge of FIS products and services
Ability to set clear expectations, manage performance and build high morale among team members
Preferred qualifications
Previous knowledge of the Heritage WorldPay and/or FIS Payments One Debit applications would be a plus
Previous banking experience in Debit knowledge would be a plus
At FIS, your career journey is yours to shape. We provide the tools, experiences and support to help you reach what's next.
Here’s what else we offer
Opportunities to make an impact in fintech
Internal career growth opportunities
Personal and professional learning
Inclusive, diverse work environment
Resources to give back to your community
Privacy Statement
FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.
EEOC Statement
FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here
For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.
Sourcing Model
Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
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