Customer Experience: 4+ months
Provide a high level of customer support primarily via email and phone to ensure timely and accurate order fulfillment, including order entry, inventory availability, lead-time management, and tracking.
Utilize independent judgment and problem-solving skills to resolve customer inquiries and discrepancies.
Develop a strong understanding of Hydrite’s ERP system and other order-entry tools.
Gain firsthand experience with customer needs and the overall customer experience.
Technical Center: 3 months
Learn chemistry fundamentals, Hydrite’s core product portfolio, and product applications.
Follow laboratory safety requirements and proper chemical handling procedures.
Provide technical support and assistance to Operations, Product Management, and/or Sales teams.
Build the technical foundation needed to effectively communicate solutions to customers.
Inside Sales: 1+ months
Support marketing campaigns, prospecting efforts, and customer outreach.
Learn systems and tools used within Hydrite’s sales organization.
Build foundational sales skills, including prospecting, cold calling, pipeline management, account management, budgets, and quotas within the chemical industry.
Work closely with Account Managers and Regional Sales Managers to support team goals and objectives.
EXPERIENCE AND EDUCATIONAL CRITERIA
Bachelor’s degree required; science or technical-related field preferred.
Previous work or internship experience preferred.Proficiency with Microsoft Excel, Word, and PowerPoint.
Excellent verbal and written communication and interpersonal skills.
Valid driver’s license and acceptable driving record.
Willingness to relocate following completion of the development program.
Final placement following the program will depend on Hydrite’s business needs and available opportunities at that time.
BENEFITS
Benefits and perks include 401k and profit sharing, medical/dental/vision/life insurance, paid time off, tuition reimbursement, adoption assistance, legal services insurance, scholarship awards for children of employees, summer picnic, community giving events, free family wellness coaching including nutritionist and fitness coach.
WHY HYDRITE?
Watch this Why Hydrite video to find out: https://vimeo.com/201673899
WANT TO STAY CONNECTED? FIND US ON SOCIAL MEDIA
LinkedIn: linkedin.com/company/hydrite-chemical-co-
Facebook: facebook.com/hydrite
YouTube:https://www.youtube.com/watch?v=Bs_493NR8RI
Learn more about Hydrite on our website: www.hydrite.com/careers
Privacy Notice for California Residents: https://www.hydrite.com/Legal/Privacy-Notice-for-Employees.htm