The successful candidate will act as a technical subject matter expert for Windows endpoint management, desktop engineering, and modern workplace technologies, working closely with infrastructure, security, and project teams to deliver secure, reliable, and modern endpoint services + additional Hitachi details + benefits etc.
What you’ll be doing
The role will also be responsible for
1. MECM (Microsoft Endpoint Configuration Manager) Administration & Modernization
Maintain, support, and enhance the enterprise MECM environment used by Hitachi Europe and customer organizations.
Perform proactive health checks, monitoring, capacity reviews, and performance optimisation.
Troubleshoot and resolve complex MECM service issues, incidents, and platform defects.
Design, build, test, and maintain application packages and deployment solutions.
Develop custom reports and dashboards to provide operational and compliance insights.
Manage operating system deployment (OSD) solutions and task sequences.
Support co-management environments and migration strategies from MECM to Intune.
Support software lifecycle management, patching, and endpoint compliance initiatives.
Maintain technical documentation, procedures, and operational standards.
2. Microsoft Intune Administration
Administer and support Microsoft Intune for endpoint configuration and lifecycle management.
Design, implement, and maintain device configuration profiles, compliance policies, and security baselines.
Deploy and manage applications through Intune.
Support and enhance Microsoft Intune services and associated management processes.
Configure and manage Windows Autopilot solutions to deliver a streamlined, efficient user onboarding experience.
Drive adoption of modern endpoint management practices and cloud-based management capabilities.
Evaluate and implement new Intune features and capabilities.
3. Windows Endpoint & Security Expert
Act as the technical authority for Windows desktop operating systems and endpoint technologies.
Troubleshoot and resolve complex Windows PC issues.
Diagnose and resolve endpoint performance, reliability, and configuration issues.
Assist with implementation and administration of Microsoft security controls and security baselines.
Provide expert guidance on Windows operating system architecture, device provisioning, and endpoint protection technologies.
Support vulnerability remediation and endpoint hardening activities.
4. Infrastructure & Project Engagement
Act as the endpoint and desktop engineering SME on infrastructure and transformation projects.
Work closely with infrastructure, networking, security, and cloud teams to ensure endpoint requirements are incorporated into solutions.
Provide technical consultation and subject matter expertise throughout project lifecycles.
Contribute to technical designs, solution reviews, and architecture discussions.
Assist in evaluating new technologies and recommending improvements to existing services.
What you bring to the team
We’re looking for a team player, who is motivated by delivering great work and the Hitachi vision. The role will be a mixture of remote-hybrid work with 1 day in the Hitachi Office (Office address: Hitachi Europe Ltd, Botanica Ditton Park, Riding Court Road, Datchet, SL3 9LL).
The ideal candidate will possess the following skills and background
Qualifications
Technical Skills & Experience
Essential
Extensive experience administering and supporting Microsoft Endpoint Configuration Manager (MECM/SCCM).
Strong Microsoft Intune administration experience in enterprise environments.
Experience with Windows Autopilot deployment and management.
Expert-level knowledge of Windows desktop operating systems.
Strong troubleshooting skills covering endpoint hardware, software, and operating systems.
Strong understanding of
Active Directory
Group Policy (GPO)
Microsoft Entra ID (Azure AD)
Windows Security
Endpoint Compliance and Device Management
Experience with application packaging and software deployment technologies.
Experience creating custom reports and operational dashboards.
Scripting and automation experience using
PowerShell
VBScript or similar scripting technologies
Understanding of Microsoft 365 endpoint and security solutions.
Experience supporting large-scale enterprise environments.
Desirable
Experience with co-management environments.
Knowledge of Microsoft Defender technologies.
Experience with Azure services and cloud identity management.
Experience with Windows feature updates and servicing strategies.
Experience in highly regulated or global enterprise environments.
Professional Skills & Behaviours
Excellent analytical and problem solving skills.
Strong verbal and written communication skills with the ability to explain technical concepts to non-technical audiences.
Ability to work independently and manage competing priorities.
Demonstrated commitment to self-development and continuous learning.
Strong customer focus and service-oriented mindset.
Ability to build effective working relationships across technical and business teams.
Proactive approach to identifying and implementing service improvements.
Comfortable operating in complex, global corporate environments.
Education
The successful candidate should be able to demonstrate ongoing professional development and a commitment to maintaining current technical expertise.
Preferred certifications include
Minimum 10 years' experience in endpoint management, desktop engineering.
Experience supporting large enterprise or multinational environments.
Proven track record delivering endpoint management improvements and modernization initiatives.
Microsoft Certified: Endpoint Administrator Associate
Microsoft Certified: Azure Administrator Associate
Microsoft Certified: Identity and Access Administrator Associate
Microsoft Certified: Security Administrator Associate
Other relevant Microsoft certifications
Experience leading or supporting migrations from traditional endpoint management platforms to cloud-based management solutions.
Benefits Package
Company Funded Benefits
Generous holiday entitlement - with the option to buy up to an additional 5 days per year
A Holiday Banking scheme allowing you to bank untaken holiday to use another year
Group Personal Pension
Private Medical Insurance with self-funded option to cover family members
Employee Assistance Programme available to all employees
Personal Accident Insurance
Voluntary Benefits (funded by employee) including;
Cycle To Work scheme
Gym Membership
Dental Insurance with option to include dependent children
Health screening
Dining card
Our Values
We are proud to say we are an equal opportunity employer and welcome all applicants for employment without attention to any factor that doesn’t impact your ability to do the job, including race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. We are proud of Japanese heritage, with our values expressed through the Hitachi Spirit:
Wa – Harmony, Trust, Respect
Makoto – Sincerity, Fairness, Honesty, Integrity
Kaitakusha-Seishin – Pioneering Spirit, Challenge
We are looking for a curious, analytical and results-driven strategist who is motivated by delivering great work and the Hitachi vision.
