What You Will Be Doing
Affiliate Support & Execution
Support the management of affiliate partners by assisting with day-to-day communication and follow-ups
Respond to affiliate queries and provide timely support based on defined processes and guidelines
Help onboard new affiliates and ensure they understand basic platform usage and workflows
Campaign & Activity Execution
Assist in executing outreach campaigns, including email follow-ups and engagement efforts
Support activation of affiliates by following defined playbooks and engagement strategies
Help maintain consistent communication with assigned affiliates to ensure ongoing engagement
Performance Tracking & Reporting
Track affiliate activity and maintain accurate records in CRM and internal tools
Support reporting by updating dashboards and sharing basic performance insights
Flag any performance gaps or issues to the manager for further action
Pipeline & Process Management
Ensure timely follow-ups on leads, trials, and affiliate interactions as per defined SLAs
Maintain hygiene of CRM data and ensure all activities are logged accurately
Follow established workflows and prioritize tasks based on team guidance
Collaboration
Work closely with internal teams such as Customer Success, Marketing, and Support to resolve affiliate queries
Participate in team meetings, training sessions, and coaching discussions
- Implement feedback from managers and contribute to continuous improvement
- What You Will Bring :
- Experience/Education/Certifications Required:
Bachelor’s Degree or equivalent SaaS experience required.
Minimum 2-5 years of experience in affiliate marketing, partnership management, performance marketing, or a closely related field with direct responsibility for revenue-generating partner portfolios.
Proven track record managing high-value affiliate or influencer portfolios with measurable trial generation and/or revenue growth.
Deep expertise in marketing funnel strategy: landing pages, email sequences, paid media, content marketing, and conversion rate optimization.
Experience managing paid endorsement or sponsorship contracts including negotiation, deliverable tracking, and ROI analysis.
Strong data fluency—comfortable with trial pacing, forecasting models, KPI dashboards, and translating numbers into strategic decisions.
Experience with CRM systems and affiliate tracking platforms and analytics tools .
Exceptional communication skills—able to provide clear, strategic counsel to high-profile partners including KOLs, celebrities, and influencers who operate at scale and expect proactive, rapid engagement.
HighLevel platform experience or equivalent all-in-one SaaS marketing platform knowledge strongly preferred.
