Keep project and support documentation accurate and up to date.
Work with client stakeholders and internal teams in a professional, collaborative way.
What we’re looking for
At least one year of hands-on experience using, configuring, supporting or implementing an Intapp product. Direct Intapp experience is required.
Experience in a law firm, legal technology team or professional-services environment is preferred.
Practical exposure to at least one Intapp product, such as Intake, Conflicts, Open, Time, Walls, Flow or Integrate.
An understanding of workflows, forms, business rules or application configuration.
Some experience supporting implementation tasks, testing, application support or business process improvements.
Clear written and verbal communication, with the ability to document work and ask useful questions.
Careful, structured approach to troubleshooting and testing.
Willingness to learn new Intapp products and develop technical and consulting skills.
Desirable experience
Exposure to client and matter intake, conflicts, risk and compliance, time recording or ethical walls.
Familiarity with SQL, APIs, reporting, data mapping or system integrations.
Experience with legal-sector systems such as Aderant or iManage.
Participation in a software upgrade, migration, implementation or user acceptance testing.
How success will be measured
You will complete assigned configuration, testing and support work accurately, keep documentation current, communicate issues promptly and steadily build the skills needed to take on broader Intapp delivery responsibilities.
About Harbor
Harbor is the leading provider of professional and technology services to the legal industry, encompassing strategy, technology, operations, and intelligence. With a global team of nearly 1,000 professionals, Harbor works with more than 80% of Global 200 law firms and close to 600 corporate law departments to optimize performance and enable business and digital transformation. Headquartered in Chicago, the company has offices in London, Belfast, Moncton, and Sydney.
Harbor, a BayPine LP portfolio company, is advancing its next phase of growth by broadening its technology, data, and managed services capabilities across the legal sector. For more information, visit www.harborglobal.com.
Harbor is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, marital status, civil union status, national origin, ancestry, age, parental status, disabled status, veteran status, or any other legally protected classification, in accordance with applicable law.
