You will be reporting to Manager II, Tech Learning
The Critical Tasks You Will Perform
Lead the curation of documentation for Grab’s engineering platforms, ensuring it is accurate, consistent, easy to navigate, and kept up to date.
Develop and curate learning resources for engineers, including onboarding materials, e-learning courses, tutorials, and relevant industry resources.
Design learning pathways that help engineers get started, build proficiency, and continue developing in their roles.
Partner with engineering, product, and other subject-matter experts to identify knowledge gaps, plan content, and coordinate a steady pipeline of documentation and learning materials.
Establish content standards, templates, and review processes that help teams create and maintain high-quality resources.
Define and report on measures of content quality and learning effectiveness. Use feedback and engagement data to improve the resources and programs.
What Essential Skills You Will Need
8+ years in technical writing, developer education, technical program management, or a related field
Proven track record creating API docs, developer guides, and platform-focused content
Strong command of Markdown, HTML, and documentation tooling (e.g., Hugo, Confluence, GitLab/GitHub)
Experience with Git-based content workflows
Break down complex technical topics for different developer personas — backend, SRE, ML, mobile
With ability to manage multiple content tracks simultaneously
Experience coordinating deliverables and timelines across engineering and product teams
Comfortable defining requirements, tracking progress, and surfacing blockers to stakeholders
Collaborative working style with engineering and product teams
Experience in a developer platform or internal tooling context
Background in content strategy, information architecture, or developer community
Exposure to AI-assisted content workflows and documentation automation
Experience using analytics to improve content and measure developer engagement
Familiarity with technical program or project management (roadmaps, OKRs, cross-team coordination)
Life at Grab
We care about your well-being at Grab, here are some of the global benefits we offer:
We have your back with Term Life Insurance and comprehensive Medical Insurance.
With GrabFlex, create a benefits package that suits your needs and aspirations.
Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours
What We Stand For at Grab
We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.
