GovCIO
From GovCIO's careers page
Status: listed on the employer's own careers page when we last checked (daily). Confirm on their site before applying.
GovCIO is looking for an experienced Senior CRM developer to support the continued enhancement and operations of a Microsoft Dynamics CRM system and customer portal and to supercharge our systems with new technology and functionality. This position requires experience in an Agile Scrum environment with the ability to handle multiple items in a single sprint. This position is located within the United States and is full remote.
Work collaboratively with the functional team and testing team, as well as other developers, as you implement required user stories, providing continued feedback on the quality of the acceptance criteria and testing.
Mentor other developers and collaborate with other senior members of the team.
Utilize AI features in Dynamics for Call Center and Customer Service, covering Copilot Studio, IVR, Chat, DocIntelligence, and other modern tools.
Bachelor's with 12+ years (or commensurate experience)
Required Skills and Experience
5 years of experience in Power Platform and Portals
Experience to lead implementations of Call Center, IVR, and other modern functionality and modules within Dynamics. Copilot Studio, Chat, and Secure Messaging
Experience with Call Center, IVR IS REQUIRED
C#, .Net, Javascript, FetchXML experience
Experience in Support SDLC documentation such as the Design Documents and Implementation Plans and deployments
Attention to detail, a can-do attitude, and knowledge of Microsoft Dynamics and Portals is needed.
Provide support to Support Team for Operations/Production troubleshooting and problem solving
Work in a collaborative, fast-paced Agile Scrum environment
Clearance Required: Must be able to attain and maintain PBGC Public Trust
Experience in PowerBI and fillable PDF reports, RDL reports
GitHub, and deployment pipelines is a plus
Certification in Azure Developer, Azure DevOps, Azure Architect, or similar
Posted Salary Range
USD $135,000.00 - USD $175,000.00 /Yr.
Work collaboratively with the functional team and testing team, as well as other developers, as you implement required user stories, providing continued feedback on the quality of the acceptance criteria and testing.
Mentor other developers and collaborate with other senior members of the team.
Utilize AI features in Dynamics for Call Center and Customer Service, covering Copilot Studio, IVR, Chat, DocIntelligence, and other modern tools.
Bachelor's with 12+ years (or commensurate experience)
Required Skills and Experience
5 years of experience in Power Platform and Portals
Experience to lead implementations of Call Center, IVR, and other modern functionality and modules within Dynamics. Copilot Studio, Chat, and Secure Messaging
Experience with Call Center, IVR IS REQUIRED
C#, .Net, Javascript, FetchXML experience
Experience in Support SDLC documentation such as the Design Documents and Implementation Plans and deployments
Attention to detail, a can-do attitude, and knowledge of Microsoft Dynamics and Portals is needed.
Provide support to Support Team for Operations/Production troubleshooting and problem solving
Work in a collaborative, fast-paced Agile Scrum environment
Clearance Required: Must be able to attain and maintain PBGC Public Trust
Experience in PowerBI and fillable PDF reports, RDL reports
GitHub, and deployment pipelines is a plus
Certification in Azure Developer, Azure DevOps, Azure Architect, or similar
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