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Partner with internal stakeholders to establish technical road maps that accomplish our business objectives.
Understand complex, ambiguous, open-ended business problems and produce an actionable, results-oriented strategy to solve those problems.
Build and action product architectures and solution roadmaps, including the design of infrastructure necessary to support the business objectives of our stakeholders.
Create launch programs with partners to ensure that new products and feature releases are tested before broad-scale deployment.
Perform implementation reviews, advocate for new product features and ensure the prompt and proper resolution of technical issues.
Minimum qualifications
Bachelor’s degree or equivalent practical experience.
7 years of experience troubleshooting technical issues for internal/external partners or customers.
Experience in either system design or reading code (e.g., Java, C++, Python).
Preferred qualifications
Master’s degree in Business, Statistics, Mathematics, Economics, Engineering or Applied Science, or a related field.
10 years of experience managing projects and working with analytics, software coding, or customer-side web technologies.
10 years of experience with data analysis and SQL/MySQL.
10 years of experience in a customer-facing role.
10 years of experience in operations management (i.e. process improvement, operational reviews, optimizing workflows, etc).
10 years of experience working with Unix or Linux operating systems/commands.
Bachelor’s degree or equivalent practical experience.
7 years of experience troubleshooting technical issues for internal/external partners or customers.
Experience in either system design or reading code (e.g., Java, C++, Python).
