Google isn't just a software company. The Hardware Operations team is responsible for monitoring the state-of-the-art physical infrastructure behind Google's powerful search technology. As an Operations Technician, you'll install, configure, test, troubleshoot and maintain hardware (like servers and its components) and server software (like Google's Linux cluster). You'll also take on the configuration of more complex components such as networks, routers, hubs, bridges, switches and networking protocols. You'll participate in or lead small project teams on larger installations and develop project contingency plans. A typical day involves manual movement and installation of racks, and while it can sometimes be physically demanding, you are excited to work with infrastructure that is at the cutting-edge of computer technology.
In this role, your duties range from the physical deployment of DC related technology to working closely with various stakeholders. It will fall on you to ensure that our goals, missions and projects are successfully delivered, and, more importantly, that they are repeatable across our global array of DCs. A typical day involves movement and installation of equipment, and while it can sometimes be physically demanding, you’re excited to work with infrastructure that is at the cutting-edge of computer technology to ensure Google DC quality and reliability.
The Data Center team designs and operates some of the most sophisticated electrical and HVAC systems in the world. We are an upbeat, creative, team-oriented group of engineers committed to building and operating powerful data centers.
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Deploy and operate new data center infrastructure across projects or teams (e.g., machine learning platforms, network architecture).
Report issues and follow data center procedures to troubleshoot and diagnose moderately complex issues with equipment or infrastructure as they arise, and identify the resources needed to resolve identified issues.
Diagnose, repair, and perform preventative maintenance on equipment, servers, machines, and infrastructure based on identified issues with multiple solutions, independently.
Execute advanced operational procedures as part of daily work activities and follow security policies and processes.
Work in shift pattern to meet evolving business needs and operational schedules.
Minimum qualifications
Experience with performing component-level repairs and troubleshooting on technical equipment.
Experience with diagnosing and troubleshooting operating systems, computer hardware and server hardware.
Experience with networking protocols.
Preferred qualifications
Bachelor's degree or equivalent practical experience.
4 years of experience in maintenance and monitoring of server systems.
Experience with performing component-level repairs and troubleshooting on IT equipment or in a similar role (e.g., Systems Administration, Network Deployment Engineer, Help Desk Technician, etc.).
Experience working within a data center or network operation center environment.
Experience with Linux operating systems.
Experience with performing component-level repairs and troubleshooting on technical equipment.
Experience with diagnosing and troubleshooting operating systems, computer hardware and server hardware.
Experience with networking protocols.
