Coordinate ESXi/vCenter, storage, networking, identity and MECM dependencies with the responsible technical engineers.
Support approved maintenance, capacity monitoring, high availability checks and VDI recovery exercises.
Document pool configurations, virtual endpoint inventories, user experience issues and approved changes.
Administer and troubleshoot approved VMware Dynamic Environment Manager (DEM) capabilities, including user environment settings, profile personalization, conditional policies, application configuration, user settings capture/restore and integration with Horizon desktop pools; coordinate with FSLogix or equivalent profile-container technologies where actually deployed.
Apply site reliability engineering practices to Horizon/VDI services: define and report approved service-level indicators, proactively monitor connection success, session-launch latency, logon performance, session stability, resource utilization and desktop-pool health; create actionable alerting, dashboards and incident/problem runbooks.
Engineer and validate reliable delivery of virtual desktop services for the planned SOFCOM continuity-of-operations (COOP) site, including dependencies on Horizon brokers/connection servers, Unified Access Gateways, identity/AD, DNS, PKI, storage, networking, user profile/data availability and approved cross-site connectivity.
Develop and execute Government-approved COOP readiness assessments, tabletop and technical exercises, controlled failover/failback tests, alternate-site desktop-pool activation and user-access verification against Government-established recovery time and recovery point objectives (RTO/RPO), as applicable.
Perform capacity and failure-domain analysis for primary and alternate-site Horizon services; recommend high availability, load distribution, image/profile replication or recovery design improvements, and test changes only after approved engineering/security review.
Provide cross-functional troubleshooting of Windows desktop and server infrastructure, VMware vSphere, endpoint image management, authentication, TCP/IP/network segmentation, storage and security controls in support of end-to-end VDI service restoration.
WHAT YOU’LL NEED TO SUCCEED
Bring your technology expertise and drive for innovation to GDIT. The VDI Engineer must have:
Education: Bachelor of Arts/Bachelor of Science. Additional years of experience can be used in lieu of degree requirement.