Fortive
From Fortive's careers page
Status: listed on the employer's own careers page when we last checked (daily). Confirm on their site before applying.
This is an Inside Sales and Customer Support role, responsible for sales lead qualification, inbound customer handling, and care plan renewal across Southeast Asia, with a focus on Indonesia.
1. Lead Generation
Engage with prospects through phone, email, and digital channels
Qualify campaign leads and identify sales opportunities
Generate high-quality leads (SQLs) for distributors and sales follow-up
Maintain a high-quality customer database in CRM
2. Inbound Customer Support
Act as the first point of contact for customer inquiries through phone and email
Handle product/service-related questions timely
Track and communicate repair case progress to customers
3. Care Plan Renewal
Follow up with customers on upcoming renewals
Generate quotation and work with Service team on renewal processing
Identify potential upsell opportunities
Contribute directly to recurring revenue growth
Bachelor’s degree
At least 2 years of relevant experience in Inside Sales or Customer Service
Strong communication and customer engagement skills
Fluent in English and Bahasa. Mandarin is a strong plus
Ability to work in a target-driven environment
Detail-oriented with strong execution capabilities
Fortive Corporation Overview
Fortive's essential technology makes the world safer and more productive. We accelerate transformation in high-impact fields like workplace safety, build environments, and healthcare.
We are a global industrial technology innovator with a startup spirit. Our forward-looking companies lead the way in healthcare sterilization, industrial safety, predictive maintenance, and other mission-critical solutions. We're a force for progress, working alongside our customers and partners to solve challenges on a global scale, from workplace safety in the most demanding conditions to advanced technologies that help providers focus on exceptional patient care.
We are a diverse team 10,000 strong, united by a dynamic, inclusive culture and energized by limitless learning and growth. We use the proven Fortive Business System (FBS) to accelerate our positive impact.
At Fortive, we believe in you. We believe in your potential—your ability to learn, grow, and make a difference.
At Fortive, we believe in us. We believe in the power of people working together to solve problems no one could solve alone.
At Fortive, we believe in growth. We're honest about what's working and what isn't, and we never stop improving and innovating.
Fortive: For you, for us, for growth.
Fluke is leading the world in creating software, test tools and technology that will support customers today and in the future. We are a customer-obsessed market leader with a strong reputation for reliability, quality and safety.A wholly owned subsidiary of Fortive Corporation (www.fortive.com), Fluke is a global corporation headquartered in the greater Seattle area. Driven by the successful Fortive Business System, Fluke offers the passion of a startup with the resources of a Fortune 500 company. We are focused on the growth of our individual employees, teams and the Fluke brand.
We Are an Equal Opportunity Employer. Fortive Corporation and all Fortive Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Fortive and all Fortive Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at applyassistance@fortive.com.
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