Integrate self-service storage workflows for Kubernetes CSI and OpenStack consumers (VM and Baremetal).
Implement and manage backup solutions (preferably Rubik).
Build and maintain Infrastructure-as-Code for storage platforms using Ansible, Terraform, Helm and Git, with Python/Bash automation.
Implement CI/CD pipelines for infrastructure updates, patching, upgrades, testing, and rollback.
Implement and improve monitoring, alerting, and observability for storage systems (capacity, latency, IOPS, recovery health) using GitOps and tools such as Prometheus, Loki, and Grafana.
Perform deep troubleshooting across storage, Kubernetes, hypervisors, networking, and Linux systems.
Develop and maintain technical documentation, architecture diagrams, operational procedures, and runbooks
Participate in on-call rotations, incident response, and root cause analysis.
Collaborate globally on change management, documentation, and operational best practices.
Minimum Qualifications
6+ years of experience managing enterprise storage and Kubernetes platforms on Linux.
Strong hands-on experience with SDS solutions (Ceph, Longhorn) and storage migrations from legacy systems.
Expertise with block, file, and object storage, including Fibre Channel (Cisco MDS) and IP-based protocols (NVMe-oF or iSCSI farbics).
Expert knowledge of Kubernetes and Linux systems (Ubuntu, RHEL/CentOS).
Proficiency with Infrastructure-as-Code (IaC) (Ansible, Terraform) for provisioning storage and backup schedules
Expertise in backup technologies (preferably Rubik)
Strong scripting skills in Python and Bash (Golang (GO) a plus).
Experience operating 24x7 mission-critical production environments.
Hands-on experience with KVM hypervisors (Suse Harvester, OpenStack).
Strong written and verbal communication skills.
Proficiency with Git, CI/CD pipelines, and automated testing frameworks
Ability to write technical documentation and contribute to community wikis or knowledge bases.
Bachelor’s degree in computer science or equivalent professional experience.
Preferred Qualifications
OpenStack Cinder multi-backend administration.
Backup platforms (Rubrik).
Understanding of CIS/NIST security and infrastructure lifecycle management.
ITIL Foundation/advanced certifications in support of ITSM standard methodology.
Background in telco, edge cloud, or large enterprise environments.
CNCF Certified Kubernetes Administrator (CKA), Certified Kubernetes Security Specialist (CKS) or Red Hat specialist in Ceph Storage Administrator (EX125) certifications.
Master’s degree in computer science, IT, Engineering, or a related field preferred; equivalent experience and relevant industry certifications will also be considered.
What You’ll Get
A collaborative team that’s deeply invested in infrastructure excellence.
Complex technical challenges that require creative, scalable solutions.
The opportunity to shape a next-generation private cloud platform-built reliability.
Access to the latest tools, frameworks, and upstream project developments.
Skills and Attributes
Analytical Thinking & Problem Solving: Demonstrated ability to translate complex, cross-domain requirements into scalable and resilient cloud infrastructure and automation solutions.
Collaboration & Teamwork: Strong interpersonal and communication skills with a proven track record of effective collaboration across multidisciplinary teams, including developers, operations, security, and product stakeholders.
Mentorship & Leadership: Passionate about knowledge-sharing and mentorship, with experience guiding junior engineers and fostering a team culture of continuous learning, innovation, and technical excellence in cloud engineering and DevOps practices.
This role is hybrid and requires 3 days a week in office.
Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. Five9 is an equal opportunity employer.
Five9 is committed to providing reasonable accommodations for qualified individuals with disabilities throughout the application and interview process. If you need assistance or an accommodation due to a disability, please contact us at accommodations@five9.com to request an accommodation. Requests will be handled confidentially and in accordance with applicable law.
View our privacy policy, including our privacy notice to California residents here: https://www.five9.com/pt-pt/legal.
Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.
