What You’ll Be Doing
Areas of Responsibility
Workplace Operations: Own end-to-end daily office operations including housekeeping, pantry, maintenance, and security. Lead seating allocation strategy, office moves, and overall upkeep of the Bengaluru GCC facility through proactive inspections, preventive planning, and hands-on vendor management.
Vendor Management: Lead sourcing, negotiation, and management of service contracts (catering, cleaning, transport, AC, and others). Manage the facilities budgets — tracking, and reporting spend — while ensuring invoice processing and documentation meet finance and compliance standards.
Employee & Visitor Experience: Drive transport and logistics planning for employees and visiting colleagues. Partner closely with HR to design and deliver team events, wellness initiatives, and onboarding/offboarding logistics that reflect a strong employee experience.
Safety & Compliance: Own workplace safety protocols, statutory compliance, and preventive maintenance planning end to end. Serve as the primary point of contact and decision-maker during emergencies, ensuring readiness and rapid response.
Planning & Reporting: Define and monitor facilities KPIs, drive process improvement initiatives, and lead forecasting for future space and service needs in line with GCC growth plans.
General Administration: Oversee day-to-day administrative operations, ensuring documentation, scheduling, and internal coordination run efficiently across the facilities function.
Desired Traits
Traits
Good English communication skills, including the ability to communicate technical information clearly to employees, vendors, and stakeholders.
Ability to understand and speak multiple languages — English, Kannada, Hindi, and any other regional languages (Telugu/Tamil) is a plus.
Proactive, detail-oriented, and solution-focused.
Comfortable working across multiple time zones and hybrid setups.
Experience supporting scaling teams or dynamic office environments.
Qualifications & Experience
Graduate-level education in any field; a background with an administrative or business management focus is preferred.
8–10 years of experience in office facilities, workplace services, or REWS (Real Estate & Workplace Services) support, ideally with exposure to North America shift timings (night shift).
Familiarity with workplace safety norms, statutory compliance, and basic procurement processes.
Proficiency in Google Docs and Google Sheets, ticketing systems, and facility management tools.
Prior exposure to facilities management within a corporate setting.
Bonus: Experience setting up an office from scratch.
Bonus: Exposure to ISO processes.
Interested in learning more? We look forward to hearing from you soon.
We’re actively seeking teammates who
Bring diverse perspectives and experience to our culture and company.
Excel at being part of a strong, empathetic team.
Thrive in an environment emphasizing respect, honesty, collaboration, and growth.
Have an ‘always learning’ mindset that celebrates learning, not just wins.
Help us continue to build a world-class organization that values the contributions of all of our teammates
We encourage applications from members of underrepresented groups, including but not limited to women, members of the LGBTQ community, people of color, people with disabilities, and veterans.
