Use of standard tools and methods to ensure daily/weekly/monthly reporting, measuring and control of resources, activity service performance and cost
Ensure continuous improvement and share best practices implementation
Initiate and Implement optimisation programs to achieve efficient activities and targeting continuous improvement on incurred unit cost
Explore opportunities to improve service level in the most cost-efficient way
Ensure all resources are focused to achieve high quality service performance
Ensure staff are trained identifying training needs and implementing programs and people development strategies
Experience Required
3 years relevant experience in an operations environment
Knowledge of optimisation processes
Knowledge of the business levers, processes, structures and finance
Good knowledge of Operations processes and related technology
Proven track record of continuous improvement
Ability to realise concepts in a can-do mentality;
Understands communication requirements in a multi-cultural environment.
Proven experience and knowledge in effective training, coaching and people management practices, including leadership development
Professional certification or equivalent level of experience
Three to five years people management experience, preferably gained from Operations role
The Culture
We honour innovation, integrity and commitment. We have many formal policies, procedures and programs to bring out the best in our staff, individually and in teams.
The Mission
We strive to be the Best Company to work for with the Best Service and the Best Brand in our Industry.
The benefits
Lead a team of dedicated warehouse employees
Training & continuous learning opportunities available
Competitive base salary + super + mobile
Uniform provided
The Philosophy
People-Service-Profit (P-S-P). We take care of our People so that they can deliver impeccable Service to our customers who will give us the Profit necessary for FedEx to be successful. Our success in the industry is attributed to our people. Throughout P-S-P philosophy, we have a work environment that encourages employees to be innovative in delivery the highest possible quality of service to our customers. We care for our employees’ well-being and value their contributions to the company.
