Supervise, coach, and develop Operations Controllers and Dispatchers, maintaining high performance and consistency across the team
Drive real-time decision-making, including re-routing, delays, diversions, and emergency response activation
Maintain operational oversight, ensuring workload distribution, quality standards, and procedural compliance
Collaborate cross-functionally with Owner Services, CAMO, Maintenance, and Flight Operations to deliver a seamless customer experience
About You
You are a confident and experienced operational leader, comfortable managing complexity, making critical decisions under pressure, and leading teams in a fast-paced, high-stakes environment.
Essential
Experience in an aviation operations environment (Business Aviation strongly preferred)
Proven experience in flight dispatch and/or operations control, ideally within VIP or long-range operations
Strong understanding of flight planning, NOTAMs, weather analysis, and global routing
Working knowledge of EASA regulations, FTL schemes, and operational control procedures
Excellent leadership, communication, and stakeholder management skills
Ability to remain calm, decisive, and solutions-focused under pressure
Strong organisational and analytical skills with high attention to detail
Experience with EROPS / long-range operations
Desirable
Flight dispatch licence or certification
Familiarity with aircraft performance and international operations requirements
Working Pattern
4 on / 4 off rotation
12-hour shifts
06:00 – 18:00
12:00 – 00:00
Flexibility required for weekends, holidays, and operational demands
Equal Opportunities Statement
Flexjet is an equal opportunities employer. We are committed to creating an inclusive working environment and do not discriminate on the basis of age, disability, gender reassignment, marriage or civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation, in line with the Equality Act 2010.
We welcome applications from all qualified individuals and will provide reasonable adjustments throughout the recruitment process if required.
Flexjet is an equal-opportunity employer. We aim to choose individuals who have the highest integrity; those who personify genuine concern for customers and fellow employees alike. More than anything, we look for individuals who grasp the importance of trust in an employer/employee relationship.
