eClerx
From eClerx's careers page
Status: listed on the employer's own careers page when we last checked (daily). Confirm on their site before applying.
Program:Financial Markets
BLI Name:NA Commercial Onboarding
Designation:Associate Process Manager
No of Head Count (s):2
New Hires/Replacement Hires (HC) by DesignationNew Hires
Billed /Unbilled / BU / OPS BenchBillable
SFDC ID for Billed New OpportunityN/A
Reasons to hire Unbilled / BenchN/A
City / Location:Alabang, Philippines
Standardized skillset: [Refer attached excel]
Finance Operations / Customer Onboarding skill profile
Shift (APJ / EMEA / US / Any combination):US
Reporting Manager :Cynthia Ortega <Cynthia.Ortega@eclerx.com>
Educational Background:Bachelor's degree in Accounting, Finance, Business Administration, Management, or a related field. Accounting/Finance background preferred.
Experience Required:5–7 years of relevant experience in Finance Operations, Billing, Accounts Receivable, Customer Onboarding, Order Management, or Commercial Operations, with at least 3+ years in a Team Lead/Supervisory role.
Experience managing 15+ FTEs in a high-volume BPO/shared services environment, with strong exposure to SLA/KPI management, quality, coaching, performance management, escalations, and stakeholder coordination.
Billing/Finance Operations experience preferred, given the nature of the process.
Client Approval mail:yes- see attached in email request
Comments
Preferred Start date: (induction date)next 4 wks : October 12, 2026
Collaborators:Crizel Guevarra <Crizel.Guevarra@eclerx.com>; Waseem Khan <Waseem.Khan@eclerx.com>
Workplace: WFM, WIO, HybridTBD
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