Partner with Customer Success, Support, Sales, Product, and Engineering to resolve technical blockers and connect architecture decisions to customer outcomes.
Create reusable reference architectures, implementation guidance, and enablement materials; mentor colleagues and communicate recurring product gaps.
Requirements
Customer-facing technical experience: At least 3 years in technical architecture, solutions architecture, implementation consulting, or a similar role, leading discovery, solution design, demonstrations, and technical validation for enterprise SaaS customers.
AI experience: Experience using AI tools for technical analysis, solution design, or prototyping, including validating outputs, protecting customer data, and assessing limitations.
Integration expertise: Experience designing and troubleshooting API integrations, authentication, data flows, and failure handling.
Identity and access: Understanding of IAM and Zero Trust principles, including SSO, SAML, OAuth/OIDC, SCIM, MFA, RBAC, conditional access, and how permissions and sharing affect data exposure.
Implementation and migration: Experience planning implementations or migrations and coordinating dependencies, technical risks, and handoffs across teams.
Technical communication: Ability to write clear technical documentation, lead workshops, and explain design decisions to technical and business audiences.
Preferred Qualifications
Expertise in at least one of the following areas
CASB/SSE/DLP platforms: Experience with enterprise security platforms such as Netskope, Palo Alto Networks, Zscaler, Microsoft Defender for Cloud Apps, Forcepoint, Broadcom/Symantec DLP, or similar technologies.
Identity and access management: Experience with platforms such as Microsoft Entra ID, Okta, or Ping Identity, including managing identities, permissions, and groups and applying least-privilege access principles to SaaS applications.
Security ecosystems and integrations: Experience with SIEM/SOAR platforms, APIs, OAuth, event and audit logs, or security integrations, including an understanding of how SaaS and data security solutions fit into a customer’s broader security architecture.
Security and compliance frameworks: Experience applying frameworks or regulatory requirements such as NIST CSF, CIS Controls, ISO 27001, SOC 2, HIPAA, GDPR, or PCI DSS to address enterprise customer needs.
Durable Skills
AI fluency means using these tools to amplify human judgment, not replace it. We believe people with these skills will thrive as work and technology continue to evolve:
Awareness: Understand yourself and others.
Judgment: Evaluate information and make decisions in complex situations.
Adaptability: Learn, adjust, and stay effective through change.
Connection: Communicate, collaborate, and build trust.
To learn more about why these skills matter and what the data shows about thriving through change, read this blog post from our Chief People Officer, Melanie Rosenwasser.
Compensation
Ireland Pay Range
€83.700—€113.300 EUR
