The Warehouse Supervisor II supervises the timely receipt, stocking, order filling, or shipment of merchandise. May supervise employees who operate rolling stock equipment and/or automated equipment.
- Job Responsibility
- Reviews WMS reports; notifies WMS personnel regarding shutdowns or other WMS failures.
- Utilizes Standard Operating Procedures to resolve and correct problems; communicates issues to Inbound/Outbound Manager.
- Reviews reports to determine daily department staffing levels; reviews staffing plan with Inbound/Outbound Manager.
- Develops continuity in utilization of Labor Transfer pay program.
- Conducts weekly and monthly staffing review with Inbound/Outbound Manager.
- Partners with Training Department to monitor new employee development tracking.
- Plans daily production goals.
- Utilizes Productivity Improvement Plan process to identify improvement areas.
- Reviews quality measurements and reports status to Inbound/Outbound Manager.
- Maintains employee records on a daily basis.
- Supports safety programs to reduce or eliminate employee injuries.
- Conducts annual employee reviews and merit increase evaluations.
- Interviews and selects candidates for employment in partnership with Human Resources department.
- Performs counseling sessions and is empowered to dismiss employees in applicable situations.
- Job Qualifications
- Understanding of inventory accounting.
- Knowledge of specific inbound or outbound functions within the distribution center.
- Strong attention to detail
- Demonstrated skills necessary to assist employees in conflict resolution and one-to-one communication.
- Good oral and written communication skills to include interviewing skills.
- Computer skills: warehouse management systems, Word, Excel, and payroll/personnel systems such as KRONOS.
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- Working Conditions
- Must be able to physically move throughout the distribution center to monitor the flow of merchandise.
- Exposure to changing climatic conditions.
- Exposure to dust, lighting and noise.
- Some heavy lifting, bending, stooping, squatting, and kneeling may be required to assist employees when necessary.
Education/Experience
- Automated distribution center experience preferred.
- Two or more years of supervisory experience.
- Warehouse Management System (WMS) experience preferred.
