DHL
Customer Program Manager, Air Freight Customer Operations
- Bayan Lepas, Malaysia · On-site
- Salary not published
- Posted 4 weeks ago
From DHL's careers page
Status: listed on the employer's own careers page when we last checked (daily). Confirm on their site before applying.
About the role
Key Tasks. Implement customer operations plans and processes to deliver efficient logistics processes. Deliver, manage and update complex and large orders received via the system including special ...
Skills: order processing, supply chain management, customer support, crm, process improvement, operations management, project management, stakeholder management, requirements analysis, warehouse management, dhl business knowledge, sales, pricing, forecasting, quality control, account management, business strategy, e-commerce, tracking, returns management, facilitation, presentation & storytelling, coaching, delegation
What they ask for vs. your profile
Must have
- CRM
- Customer success
- Forecasting
- Logistics
- Operations management
- Process improvement
- Project management
- Quality control
- Stakeholder management
- Supply chain
