DHL
Air Freight Customer Program Manager
- Singapore · On-site
- Salary not published
- Posted 2 weeks ago
From DHL's careers page
Status: listed on the employer's own careers page when we last checked (daily). Confirm on their site before applying.
About the role
IN THIS ROLE YOU WILL. Manage top customers at country level with complex requirements. Need to collaborate with EU /US to ensure business requirements are met. Scope of work includes AP customers....
Skills: air freight operations, customer relationship management, performance analysis, continuous improvement, stakeholder management, operational process management, project management, problem resolution, service recovery, coaching, business review facilitation, it project management, first choice tools, gemba, cips, customer agreement fulfillment, operational escalation management, process monitoring, work instruction setup, multilingual communication
What they ask for vs. your profile
Must have
- Project management
- Process improvement
- Stakeholder management
- Training and coaching