As a Sr Contract Administration Representative, you will take on increased ownership within the team, acting as a key point of contact for your assigned markets and helping to drive operational excellence across Contract Administration. Alongside managing day-to-day operations and more complex cases, you will support the team’s Quality Management framework by conducting quality reviews, identifying improvement opportunities, and providing training based on identified errors and trends. You will also lead and contribute to projects and improvement initiatives, oversee changes across supported markets, and support their effective implementation.
Where you come in
You will take ownership of Healthcare Professional engagement submissions for defined markets, ensuring high-quality and compliant contract processing.
You will determine the tier of Healthcare Professional based on their qualifications.
You will develop and maintain contract records throughout their lifecycle with vendors, suppliers, venues, and other relevant parties using contract management systems.
You will collaborate with stakeholders across multiple functions and regions, acting as a key point of contact for your supported markets.
You will support the team’s Quality Management framework, conducting quality reviews, identifying trends and improvement opportunities, and providing guidance or training on identified errors.
You will lead and contribute to projects and improvement initiatives, proactively identifying process gaps, risks and inefficiencies and helping drive solutions.
You will oversee changes affecting supported markets, supporting their implementation and ensuring relevant processes and knowledge materials are kept up to date.
You will take an active role in training and knowledge development, including developing training materials, supporting onboarding and sharing best practices with colleagues.
What makes you successful
You demonstrate strong ownership and accountability, with the ability to manage your scope independently and drive tasks through to completion.
You demonstrate proactiveness and strong problem-solving skills, identifying solutions and taking appropriate action.
You have strong collaboration and stakeholder management skills, with the ability to work effectively across multiple functions and regions.
You have excellent German and English verbal and written communication skills.
You are able to interpret contract-related information and effectively follow internal procedures, compliance guidelines and operating instructions.
You have working knowledge of Microsoft 365 Environment, Outlook, Teams and other productivity tools.
Previous experience in Operations, Contract Administration or Customer Support is considered an advantage.
What you’ll get
A comprehensive onboarding and training on the job.
Opportunity to work in a diverse and inclusive environment with colleagues representing 45 different nationalities.
Hybrid working model, offering the flexibility to work both remotely and in a modern, well-equipped office space.
5 additional vacation days, with potential for more for parents, students, and other cases with approval.
Opportunity to work from other countries for up to 30 days per year.
Health Insurance including reduced premiums available for dependents.
Life and Accident insurance coverage.
3rd Pillar Private Pension plan.
Health and Wellness programs, including access to online coaching and therapy sessions
Fertility, Family forming, Menopause and Men’s health support services.
Regular team-building events that foster collaboration and connection.
Best-in-class training and career development programs.
Exclusive discounts on restaurants, spas, clothing, gyms, entertainment, and more.
Access to a fitness tracking app with rewards for staying active.
Free parking space at the city center office location.
Travel Required
0-5%
Experience and Education Requirements
Typically requires a minimum of 6-8 years of related experience and High School diploma/certificate or equivalent.
Flex Workplace
Your primary location will be an office, based in Vilnius. You will not have an assigned workstation and will work with your manager to determine office visit needs. You must live within commuting distance of your assigned Dexcom site.
To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Dexcom. Only authorized staffing and recruiting agencies may use this site or to submit profiles, applications or resumes on specific requisitions. Dexcom does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to the Talent Acquisition team, Dexcom employees or any other company location. Dexcom is not responsible for any fees related to unsolicited resumes/applications.
AI in Hiring Notice: We may use AI supported tools to help make our hiring process more efficient, consistent, and accessible for candidates around the world. All hiring decisions are made by people.
At Dexcom, we are committed to providing a fair and inclusive recruitment process, and welcome candidates of all genders and gender identities to apply. If any wording in this description appears unintentionally gendered or exclusionary, please be assured this is not intentional.
Should a reasonable accommodation be necessary to aid a disability, requests should be sent to Dexcom Talent Acquisition at talentacquisition@dexcom.com.
The monthly base salary for this position is from €2,202.92 to €2,850.83 gross. Final offer will depend on your qualifications, competencies, and professional experience.
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