At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.
What You’ll Do
Become the global expert on Alerting & Monitoring within the Technical Solutions team, supporting TSEs and customers in building reliable, actionable monitors.
Own investigations into alert-related escalations, identifying root causes across metric behavior, configuration edge cases, and backend evaluation logic.
Collaborate with Product and Engineering to flag inconsistent monitor behavior, propose enhancements, and ensure alignment with user expectations.
Develop scalable diagnostics, reusable response strategies, and field-ready resources to shorten time to resolution.
Lead enablement efforts, from async training to live office hours, ensuring that Solutions teams worldwide understand Datadog’s alerting system.
Who You Are
Experienced in debugging alert misfires, delayed or missing notifications, noisy monitors, and complex alerting logic involving scopes, groups, and recovery thresholds.
Comfortable interpreting how data aggregation, gaps, or late points affect alert evaluation and incident response.
Confident navigating APIs, tagging strategies, downtime configurations, and best practices for scalable alerting.
Passionate about helping customers reduce alert fatigue while increasing visibility into meaningful signals.
Bonus points
Familiar with Datadog’s alerting system, from monitor types (metric, composite, anomaly, logs, SLO, etc.) to thresholds, evaluation windows, and notification rules.
Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.
About Datadog
Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale. It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers. Trusted globally by Fortune 500 companies and high-growth AI leaders, Datadog enables businesses to move faster with clarity and confidence. Learn more about #DatadogLife on Instagram, LinkedIn, and Datadog Learning Center.
Equal Opportunity at Datadog
Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference.
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Privacy and AI Guidelines
Any information you submit to Datadog as part of your application will be processed in accordance with Datadog’s Applicant and Candidate Privacy Notice. For information on our AI policy, please visit Interviewing at Datadog AI Guidelines.
