D&B Supply is a company built to serve those that live and love the northwest, including ranchers, farmers, and suburbanites who feel a real connection to the land, their animals, and the outdoors.
In 1959, when Idaho had half the number of people it has today, a couple of fellows named Dutch and Bud set up a farming wholesale store in the rural agricultural town of Caldwell. Even then, D&B was a one-stop shop where you could find everything you needed to keep your farm running.
Steeped in rough-hewn tradition,
D&B Supply client is looking for a customer service representative to join their team today! The customer service representative will be responsible for handling customer questions and concerns with high efficiency and determination. Other duties the customer service representative will be responsible for are date entry, troubleshooting customer problems and other office duties as assigned. As the customer service representative, you will need to have admirable communication abilities and thorough attention to detail. This is a temporary to full time opportunity with a starting pay of $15/hr.
Essential Duties
Work closely with sales and other functional leaders to develop and maintain the operational infrastructure supporting sales recruiting, goal setting, training and onboarding
Troubleshooting order processing issues and producer requests, and sales-related information systems and procedures
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Analyzing and reporting sales data
Communicating changes to sales plans
Providing knowledge about customers and competitors
Communicating pricing data, and managing the operational logistics of sales meetings and activities
Attention to detail
Strong prioritization skills
Experience with data entry
Good professionalism and positive attitude
Prioritizes and organizes own work to meet agreed upon deadlines
Strong typing skills and experience with Microsoft Suite
Previous customer service experience
Solves routine problems on own
All your information will be kept confidential according to EEO guidelines.
