Establish site lifecycle management processes.
Develop strategies to manage storage growth and platform sprawl.
Implement controls for sharing, permissions, and external collaboration.
Manage archival and lifecycle processes for inactive and terminated employee data.
Develop solutions to optimize storage costs while maintaining compliance requirements.
Microsoft Teams Governance
Design and maintain Teams governance policies.
Define standards for team creation, lifecycle, ownership, and guest access.
Partner with Security and Risk teams to ensure compliance with corporate policies.
Develop operational dashboards and reporting for Teams adoption and utilization.
Power Platform Governance
Establish governance strategy for
Power Apps
Power Automate
Define Dev, Test, and Production Environment Standards.
Implement Data Loss Prevention (DLP) policies.
Govern custom connectors, gateways, and application ownership.
Review and approve platform architecture for business-critical solutions.
Management of storage consumption
Automation & Innovation
Identify opportunities to automate manual operational processes.
Design solutions using
Power Automate
Azure Functions
Logic Apps
Custom APIs and integrations
Partner with engineering and operations teams to improve service delivery and operational efficiency.
Develop reusable operational frameworks and automation patterns.
Reporting & Analytics
Develop executive dashboards and operational reporting.
Monitor collaboration platform health, adoption, utilization, and governance metrics.
Use data and analytics to drive informed decision-making.
Provide leadership reporting on platform usage, compliance, storage consumption, and operational effectiveness.
Vendor & Stakeholder Management
Partner with internal business leaders and technology teams.
Collaborate with external vendors and managed service providers.
Drive accountability for service delivery and operational improvements.
Participate in strategic planning and budgeting discussions.
Security & Compliance
Ensure collaboration platforms comply with
Corporate security standards
Data governance requirements
Regulatory requirements
Records management policies
Partner with Identity, Security, and Risk teams to implement security controls.
Support audits and compliance reviews.
Required Qualifications
Education
Bachelor’s degree in computer science, Information Technology, Information Systems, or related discipline.
Equivalent experience considered.
Experience
8+ years of Microsoft platform architecture experience.
5+ years administering and architecting Microsoft 365 collaboration solutions.
Experience supporting large enterprise environments (10,000+ users preferred).
Experience leading enterprise-wide governance initiatives.
Experience working within complex global organizations.
Technical Skills
Required
SharePoint Online
Microsoft Teams
OneDrive for Business
Microsoft 365 Administration
Power Apps
Power Automate
Power BI
Microsoft Entra ID
Microsoft Purview
Azure
PowerShell
Microsoft Graph API
Preferred
Azure Functions
Logic Apps
ShareGate
Viva Suite
ServiceNow Integration
Data Governance Technologies
Leadership Competencies
Strategic thinking
Solution architecture and design
Executive communication
Vendor management
Stakeholder engagement
Problem solving
Data-driven decision making
Continuous improvement mindset
Ability to influence without direct authority
Success Measures
The successful candidate will
Improve governance across Microsoft 365 collaboration platforms.
Reduce collaboration platform risks and operational inefficiencies.
Drive adoption of automation and self-service capabilities.
Optimize collaboration storage and licensing costs.
Deliver successful M&A and divestiture collaboration initiatives.
Improve reporting, compliance visibility, and operational maturity.
Serve as a trusted advisor for collaboration technologies across the enterprise.
INCO: “Cushman & Wakefield”
