The Senior Physical Security Systems Engineer owns the standards, SLAs, and ongoing performance of that stack. You set the standards our Design and Construction team deploys against, validate deployed systems at acceptance, and own the configuration, integration health, and lifecycle management of the stack once sites go live. You will work closely with the GSOC, Senior Physical Security Intelligence Analyst, Protective Operations, Design and Construction, IT, and Network Engineering.
The ideal candidate brings hands-on operator experience from a hyperscale, data center, critical infrastructure, or technology environment and knows how to run a multi-site stack without breaking it.
What You'll Be Working On
Set and own the physical security systems standards that the Design and Construction team deploys against; validate systems at acceptance and own the operational handoff into production
Define and own SLAs for platform availability, camera uptime, access control responsiveness, alarm quality, and integration health
Operate access control, video management, intrusion detection, visitor management, and incident platforms at configuration depth
Build and maintain integrations across the stack and with Ontic, Active Directory, and mass notification; script automation for health monitoring, SLA reporting, and lifecycle tasks
Partner with Network Engineering, IT, and OT on VLAN segmentation, bandwidth, cert management, Active Directory integration, and device hardening
Own firmware strategy, patch management, device lifecycle, tech refresh, and health monitoring dashboards across the footprint
Ensure systems generate the audit evidence supporting SOC 2, ISO 27001, NERC CIP, and customer contractual requirements; partner with GRC on audit cycles
Coordinate with the GSOC on system health and operator tooling; partner with the Intelligence Analyst on Ontic deployment; support Protective Operations on executive protection and event systems; support crisis and incident response involving physical security systems
What You'll Bring to the Team
7+ years operating enterprise physical security systems at operator depth
Hands-on fluency with access control platforms (Lenel, Genetec, Genea, or similar system) and video management systems (Genetec, Milestone, Ambient, or similar system)
Strong IT and networking fluency — VLAN segmentation, bandwidth planning, cert management, Active Directory integration, firmware and patch strategy, device hardening
Experience setting operational standards and SLAs and holding systems accountable to them across distributed, multi-site operations
Strong written and verbal communication across technical and executive audiences
Ability to collaborate across the GSOC, Protective Operations, Intelligence, Design and Construction, IT, and Network Engineering
Ability to travel domestically approximately 20–35% and respond outside normal business hours when significant situations require support
7+ years operating enterprise physical security systems at operator depth
Hands-on fluency with access control platforms (Lenel, Genetec, Genea, or similar system) and video management systems (Genetec, Milestone, Ambient, or similar system)
Strong IT and networking fluency — VLAN segmentation, bandwidth planning, cert management, Active Directory integration, firmware and patch strategy, device hardening
Experience setting operational standards and SLAs and holding systems accountable to them across distributed, multi-site operations
Strong written and verbal communication across technical and executive audiences
Ability to collaborate across the GSOC, Protective Operations, Intelligence, Design and Construction, IT, and Network Engineering
Ability to travel domestically approximately 20–35% and respond outside normal business hours when significant situations require support
Bonus Points
Hyperscale data center, critical infrastructure, power generation, or technology environment experience
NERC CIP compliance experience
Advanced scripting, API, or automation experience applied to physical security systems
Prior experience at Meta, Google, Microsoft, Amazon, Equinix, Digital Realty, CyrusOne, Vantage, Tesla, SpaceX, Apple, or a peer organization
Vendor-side or integrator-side senior engineering experience with a desire to move to a client-side operator role
Military signals, communications, OT engineering, or physical security MOS translation
Certifications: PSP, CPP, platform-specific (Genetec, Lenel, Milestone, Verkada, Ambient), network (CCNA, Security+, or peer)
Benefits
Competitive compensation and equity packages
Restricted Stock Units
Paid time off, paid holidays & leave of absence programs
Comprehensive health, dental & vision insurance
Employer contributions to HSA account
Paid parental leave
Paid life insurance, short-term and long-term disability
Professional development & tuition reimbursement
Mental health & wellness support
Commuter benefits (parking & transit)
Cell phone stipend
401(k) Retirement plan with company match up to 4% of salary
Volunteer time off
Global travel insurance & emergency assistance
Daily meals allowance
Additional perks & programs specific to location
Operating Conditions
Denver on-site with domestic travel of approximately 20–35%
On-call availability for critical systems events, SLA breaches, and major incidents
Occasional nights, weekends, and holidays as the operational tempo demands
Handling of sensitive security systems, access data, video content, and company information with discretion is a core expectation
Compensation Range
Compensation will be paid in the range of up to $150,000 - $180,000 + Bonus. Restricted Stock Units are included in all offers. Compensation to be determined by the applicant's knowledge, education, and abilities, as well as internal equity and alignment with market data.
Crusoe is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/ orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation.
