Concentrix
From Concentrix's careers page
Status: listed on the employer's own careers page when we last checked (daily). Confirm on their site before applying.
Associate Manager, B2B Sales
The Associate Sales Manager is responsible for overseeing the management of the team(s) supporting accounts to drive the generation of revenue and business growth, lead a sales team(s), accountable for driving team performance through customer success motions (onboarding, adoption, health checks and voice of the customer) and/or revenue retention motions (product/ service contract renewals, extension, upsell and expansion). Responsible for managing, building, and developing strategic client relationship through a balanced level of engagement with Sales Director and external facing client. Responsibilities:
Lead the team to achieve specific business targets and meet assigned performance targets weekly/monthly/quarterly, ensuring high customer satisfaction
Provide accurate ongoing sales forecasting and ensure data recorded in the CRM is accurate and up-to-date
Be an enabler to remove roadblocks and help team to resolve challenges to support sales opportunities
Monitor and drive team call time and productivity and conduct weekly performance reviews and weekly coaching sessions with all team members
Analyze data, performance and customer experience trends to develop strategic sales plays and best practice for client/specific territories
Stay current on developments in client services and within the market and ensure the team is informed on the latest trends and market
Be a point of escalation for our clients and respond promptly to any issues
Maintain a balanced level of communication with Sales Director and external facing client to ensure strategic client relationship is fostered and developed
Work with client contact on reporting and forecasting
Ensure team understanding to achieve operating plan targets, sales targets and client performance targets (CPTs)
Work with client contact on reporting and forecasting
Coordinate team incentives and Sales Performance Incentive Funds
Partner and build business relationships with all partners to ensure customer expectations are met
3-5 years of experience as B2B Sales Manager
A passion for customer experience and driving team results
Pipeline management and forecasting experience
Excellent Coaching history
A record of developing and retaining great employees
Experience working with Salesforce.com or similar CRM
Change Management skills
Fluency in English (C1)
Fluency in French or German or Dutch (C1) will be considered an advantage
Opportunity for a hybrid model of work Monday-Friday 9:00-18:00 after successful completion of probation period and based on performance
Stable Future: Secure your career with an indefinite contract and enjoy 14 salaries per year.
Financial Growth: Competitive remuneration and monthly performance bonuses.
Everyday Benefits: Daily meal vouchers with Up Hellas Mastercard.
Health Coverage: Additional health package.
Global Career Pathways: Opportunities for international career advancement.
Vibrant Community: Participate in exciting employee events and enjoy our lively culture.
Wellness Focus: Access a free gym and wellness activities, and unwind at our rooftop cinema with Acropolis views.
GRC Athens - Minwos 10-16
English
Full time
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