Primary Functions
Builds strong vendor and internal relationships through regular interaction and communication pertaining to the provision of transportation services.
Organize transportation service components to include service requests, cancellations, and vendor confirmation.
Complete all transportation audits and reporting in compliance with set department goals.
Resolves guest service challenges related to delays, mechanical challenges, or emergencies; Determines best action for service recovery with optimum turnaround times and limited guest impact.
Contribute to overall team objectives and performance efforts with regular participation in team meetings and activities. Participate in learning opportunities designed to enhance knowledge, skill, personal growth, and development.
Performs other functions as assigned
Knowledge and Skills
Proactive, positive, and professional approach and demeanor to their work with the ability to work well under pressure
Collaborates well with others and fosters a cooperative work environment
Initiates self-development
Ability to effectively create and communicate through all means of communication
Must be flexible to ever-changing travel industry and educated in current events worldwide
Ability to work flexible shifts, including weekend, night, and holiday coverage to meet business need
Ability to plan, organize, and schedule work assignments to optimize productivity
Demonstrate the ability to multi-task and complete tasks thoroughly and accurately
Demonstrates skill in customer service
Proficient computer skills in Microsoft applications
Embraces a mindset of curiosity and continuous learning, actively exploring and leveraging AI and other emerging technologies to improve processes, elevate content, and drive efficiency across the organization
Ability to problem solve
Contribute to the financial stability of the organization through sound decision making
Bachelor’s degree preferred
One year experience required
Compensation & Benefits
We believe in taking care of our team—inside and outside of work.
The pay range for this position is 18.00 - 20.00 per hour.
What We Offer
Health & Wellness: Medical, Dental, and Vision coverage—plus a Peloton One Membership to keep you moving
Time Off: Generous PTO, paid holidays, and your birthday!
Volunteer Time: Paid hours to give back to causes you care about
Financial Security: 401(k) with company match
Family Support: Paid parental leave, paid bereavement leave and access to our Employee Assistance Program
Career Growth: Tuition reimbursement to help you level up your skills
Exclusive travel discounts, incentives and more!!